ER&L 2018 has ended

13th Annual Conference | March 4-7, 2018 | Austin, Texas & Online


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Room 105 [clear filter]
Sunday, March 4

1:00pm CST

W05: So Now It’s Your Job to Fix This: Learning How to Troubleshoot E-Resource Problems
Taking over E-Resources management? Broadening your skills for a job search? This workshop is designed to give attendees the basic tools to identify, resolve, and track a variety of electronic resource access issues, from simple to complex.  It will begin by introducing attendees to the different elements involved in making an online resource accessible to users and then describe the common ways in which the components can break. The presenters will bring case studies and real-life examples to demonstrate what participants can expect once they’re professional e-resources troubleshooters. Using hands-on activities and drawing on the vast experience of the presenters, the workshop will walk through how to the details of how each system  component functions, so that attendees can ascertain for themselves the cause of sample  access problems. After learning how to diagnose an issue, attendees will learn the steps needed to fully resolve the issue, how (and to whom) to communicate regarding the resolution, and the importance of tracking all this activity for future use.  Participants will be able to take away practical techniques and skills that they can immediately put into practice in their own work environments. The presenters currently work in an OCLC WMS/WorldCat Discovery consortial  environment, but have experience running SFX, 360 Link, Primo, EDS, and SirsiDynix Symphony from previous institutions, so the workshop is intended to cover issues faced in those systems as well.

This workshops will be available to in-person attendees only and requires an additional ticket. It will not be available via the Online Conference. 

avatar for Vanessa French

Vanessa French

Collections Strategy Librarian, Butler University Libraries
avatar for Josh Petrusa

Josh Petrusa

Assoc. Dean for Collections & Digital Services, Butler University

Sunday March 4, 2018 1:00pm - 5:00pm CST
Room 105
Monday, March 5

10:45am CST

S008: Merging and Meshing Data in Collections: Finding Measures to Demonstrate an Academic Library’s Positive Value
This presentation will cover a major cost-per-use project completed at The University of Alabama Libraries and will discuss the challenges of managing such a large project. Included points are data silos, data integrity, differing spend factors and differing usage metrics.


Alice Daugherty

Coordinator of Acquisitions & Electronic Resources, The University of Alabama

Monday March 5, 2018 10:45am - 11:30am CST
Room 105

1:15pm CST

S017: Using Books for Research: Student Habits and Perceptions of E-books and Print Books
EBSCO’s eBooks team has recently conducted research focusing on the student Book workflow in order to understand the end-to-end student user experience using books in the academic library. The team will share findings from this effort, including how students make decisions about Books, including decisions about print books vs. ebooks, and how students want to maintain autonomy throughout their eBook usage.

avatar for Deirdre Costello

Deirdre Costello

Director, UX Research, EBSCO Information Services
Comic books, animal rights and UX, of course!
avatar for Kara Kroes Li

Kara Kroes Li

Director of Product Management, EBSCO
As Director of Product Management for EBSCO, Kara is responsible for understanding the needs of end-users, librarians, and publishers and distilling those needs into product initiatives. Her current areas of focus are user experience, librarian workflows, and partnerships. Prior to... Read More →

Monday March 5, 2018 1:15pm - 2:00pm CST
Room 105
  5. User Experience & Promotion

3:00pm CST

S026-01: I've never seen anything like this: student interpretations of metadata
The authors gathered student reactions to sample catalog records to understand how a specific type of metadata schema is interpreted by students and identify possible changes that could make that mediation (process of interpretation) stronger.

avatar for Rebecca Blakiston

Rebecca Blakiston

User Experience Strategist, University of Arizona

Erik Radio

University of Arizona Libraries

Niamh Wallace

Assistant Librarian, University of Arizona Libraries

Monday March 5, 2018 3:00pm - 3:15pm CST
Room 105

3:15pm CST

S026-02: Point of Need: Using personas to meet users' research and scholarship needs
This talk will discuss how the eResources librarian at Indiana State University is working to create user personas to inform the placement/ design of resources across the library's web presence.   Participants will learn what user personas are, how they are made, and apply them to fit their institutional needs. 

avatar for Melissa Gustafson

Melissa Gustafson

Electronic Resources & Copyright Librarian, Indiana State University
I am an academic librarian with over fifteen years experience in both the private and academic sectors.  My interests and experience include: Intellectual Property, Copyright, Library Collections, Open Publishing, Open Science, and Scholarly Communications.

Monday March 5, 2018 3:15pm - 3:30pm CST
Room 105

3:30pm CST

S026-03: Listening to Stories: Partnerships between faculty, publishers and the library
How do direct faculty/publisher relationships impact the library decision to make, oftentimes significant, investments in digital resources? This session will explore how librarians can best utilize faculty/publisher relationships to help decision making around the acquisition of digital resources.

avatar for Lou Palmer

Lou Palmer

Field Editor, SAGE Publishings
As a Field Editor with SAGE Publishing, I'm part of SAGE's commitment to continuous improvement, innovation and collaboration. A component of my work is to help facilitate connections between SAGE, the library and faculty. I've accumulated over 23 years' experience in Publishing... Read More →
avatar for Rebekah Shaw

Rebekah Shaw

Market Research Analyst, SAGE Publishing

Monday March 5, 2018 3:30pm - 3:45pm CST
Room 105

4:00pm CST

S036-01: Three T's and OneNote: Managing E-Resource Tracking, Title Lists, and To-Do lists with Microsoft OneNote
In this session, participants will learn about the use of Microsoft OneNote as a documentation tool for tracking resources, reconciling title lists, and completing pending tasks in order to streamline workflows and alleviate some of the common challenges that further complicate the inherently complex task of electronic resource management.

avatar for Jennifer Browning

Jennifer Browning

Discovery Systems Librarian, Carleton University
Jennifer received her MLIS from Western University in London, Ontario. Her research and work interests include metadata and user communities, authority control within linked data contexts, ERM workflows, and mentorship and workplace integrated learning for students.

Monday March 5, 2018 4:00pm - 4:15pm CST
Room 105

4:15pm CST

S036-02: Implementing Shibboleth authentication in Ezproxy: Challenges, Solutions, and Lessons
Shibboleth provides a number of benefits when authenticating resources through EZproxy.  This presentation will focus on one library’s experience in implementing Shibboleth authentication including the challenges, solutions, and lessons learned.

avatar for Todd Wallwork

Todd Wallwork

Systems and Technical Services Librarian, The University of Alabama

Monday March 5, 2018 4:15pm - 4:30pm CST
Room 105

4:30pm CST

S036-03 - Transfer Code of Practice
The Transfer Code of Practice is a NISO recommended practice that provides best practices for publishers when journals transfer from one publisher to another. Additionally, it provides librarians and other information supply chain stakeholders with notifications when those transfers occur. 

avatar for Jennifer Bazeley

Jennifer Bazeley

Coordinator, Collection Access and Acquisitions, Miami University (OH)
Jennifer Bazeley has a BM and an MM in viola performance from the Eastman School of Music and an MLIS from Dominican University in Illinois. Her love of serials and electronic resources started with a student job in the DePaul University Library in Chicago, IL. Since completing her... Read More →

Monday March 5, 2018 4:30pm - 4:45pm CST
Room 105
Tuesday, March 6

9:15am CST

S046-01: Troubleshooting 101: how to fix broken things under pressure
This presentation describes a troubleshooting workflow for bug reports submitted by patrons, who often need access restored ASAP. It will address lines of communication, Cornell’s division of labor, our investigative thought process, as well as common problems and their fixes. Includes LOLcats for moral support.

avatar for Heather Shipman

Heather Shipman

E-Resource Specialist, Cornell University Library
Heather Shipman coordinates Cornell's ebook ordering team and is part of the e-resource troubleshooting team. She tends to stick her nose into everything to see how it works.

Tuesday March 6, 2018 9:15am - 9:30am CST
Room 105

9:30am CST

S046-02: So Many Tools: an Overview of Electronic Resource Assessment Tools at Columbia University Libraries
This presentation will highlight locally developed assessment tools that can be adopted and expanded upon at other institutions. Tools highlighted will include a vendor report card that grades resource performance, an auto populated Google renewal Calendar, and locally developed Vendor Assessment Reports. Presenters will speak briefly on vendor analysis tools.

avatar for Amanda Bielskas

Amanda Bielskas

Head, Collection Management, SESSL, Columbia University
Amanda Bielskas is the Head of Collection Managment for Science, Engineering & Social Science Libraries at Columbia University and has been at Columbia since 2007. She earned her M.L.S. at Long Island University, has a B.A. in Environmental Geology from SUNY Plattsburgh, and has... Read More →
avatar for Colleen Major

Colleen Major

Head of Electronic Resources Management, Columbia University
Colleen Major is Head of Electronic Resources Management: Operations & Analysis for Columbia University Libraries, where her work focuses on the electronic resource life cycle.

Tuesday March 6, 2018 9:30am - 9:45am CST
Room 105

9:45am CST

S046-03: That's the Ticket! Creating a Homegrown Library Ticketing System Using Google Apps
Ticketing systems have many advantages for reporting and resolving problems in a library.  Unfortunately, proprietary ticketing systems are often expensive or complicated;  This presentation will discuss how our library used Google Apps and simple (and shareable) coding to create a ticketing system that works for many areas of the library.  


Katharine Baldwin

Access and Outreach Librarian, Marymount University

Meghan Burke

Metadata/Electronic Resources Librarian, Marymount University

Mason Yang

Electronic Services Librarian/Associate Professor, Marymount University

Tuesday March 6, 2018 9:45am - 10:00am CST
Room 105

10:45am CST

S055-01: Old-school Selection; New-school environments: Examining usage patterns between librarian-selected print and e-books over time and system changes
We all know ebook usage seems to be rising, and print falling, but can specific causes be found in the data? The presenters examined 2011-2017 usage on librarian-selected print and e-book titles and track usage trends, tying them to changes in the systems and collections environments.

avatar for Vanessa French

Vanessa French

Collections Strategy Librarian, Butler University Libraries
avatar for Josh Petrusa

Josh Petrusa

Assoc. Dean for Collections & Digital Services, Butler University

Tuesday March 6, 2018 10:45am - 11:00am CST
Room 105

11:00am CST

S055-02: Triple Play with JSTOR Books: Lessons from a Hybrid DDA/EBA Project with Local and Consortial Elements
Offering fixed costs and other advantages over demand-driven projects, evidence-based models of acquisition have surged in popularity among academic libraries. This presentation traces a large, popular, and expensive single-campus implementation of JSTOR Books DDA on its journey to a tripartite hybrid successor involving new EBA (local) and DDA (consortium) elements. 

avatar for Harold Colson

Harold Colson

eBooks Strategist, US History Librarian, International Relations Librarian, Social Sciences Collection Strategist, UC San Diego
Harold has been a selector and subject liaison at UCSD since 1988. He holds degrees from Wake Forest University and Indiana University. Cannot resist these conversation starters: Rolling Stones, craft beer, college football, genealogy, Route 66, Moomins.

Tuesday March 6, 2018 11:00am - 11:15am CST
Room 105

11:15am CST

S055-03: Analyzing Cost Effectiveness of a Print and Ebook Collection Using GreenGlass and Publisher Data
Access to eresource collection analysis tools lead libraries to believe that they can quickly and easily analyze their collections - both print & electronic. This presentation looks at global assessment of book collections: how use is counted differently and whether print and electronic can be compared by employing ratios.

avatar for Tina E Chrzastowski

Tina E Chrzastowski

Head of Access & Delivery Services, Santa Clara University Library
avatar for Jessica Harris

Jessica Harris

Head of Electronic Resources & Serials, Santa Clara University Library

Tuesday March 6, 2018 11:15am - 11:30am CST
Room 105

2:00pm CST

S068-01: Making It Work! Sharing *Great* E-Book Metadata Along A Specialized Supply Chain
Publishers, libraries, aggregators, preservation agencies, collection management systems and discovery services all serve crucial roles in the provision of e-book content and data to end users. However: quality e-book metadata is elusive for all. This session will discuss the NISO initiative which aims to break down barriers to sharing and understanding e-book metadata issues across stakeholders.

avatar for Nettie Lagace

Nettie Lagace

Associate Executive Director, NISO
Nettie Lagace is the Associate Executive Director at NISO, where she is responsible for facilitating the work of NISO's topic committees and development groups for standards and best practices, and working with the community to encourage broad adoption of this consensus work. Prior... Read More →

Tuesday March 6, 2018 2:00pm - 2:15pm CST
Room 105

2:15pm CST

S068-02 - Using scripts to evaluate and compare ebook metadata completeness across multiple record sources
Using Python scripts to evalute MARC record sets for ebooks, the University of Minnesota is able to quickly determine overall record quality and make data-driven choices for metadata source (among OCLC's WorldShare Collection Manager, the Alma Community Zone, and content providers).This presentation will share evaluation data and discuss its implications.

avatar for Stacie Traill

Stacie Traill

Discovery and Metadata Systems Lead, University of Minnesota Libraries
Stacie Traill is Discovery and Metadata Systems Lead at the University of Minnesota Libraries. Prior to her current role, she held positions as Metadata Analyst, Cartographic and Electronic Resources Cataloger, and Special Formats Cataloging Coordinator, also at the University of... Read More →

Tuesday March 6, 2018 2:15pm - 2:30pm CST
Room 105
  1. Managing e-Resources & Licensing

2:30pm CST

S068-03: Data Science Collecting in Print
Data science is an interdisciplinary field that crosses into several domains. This creates a collection development challenge for a field becoming increasingly important to academia and industry. Join us to learn how we used GOBI, websites, reading lists, and course syllabi to build a niche data science print collection.

avatar for Heidi Tebbe

Heidi Tebbe

Collections & Research Librarian for Engineering and Data Science, NC State University Libraries
Heidi Tebbe is the Collections & Research Librarian for Engineering and Data Science at North Carolina State University. She manages collections for subjects including engineering, computer science, physics, astronomy, and data science.
avatar for Mira Waller

Mira Waller

Department Head, Research Engagement, Libraries, North Carolina State University

Tuesday March 6, 2018 2:30pm - 2:45pm CST
Room 105

3:15pm CST

S077-01: (mis)Adventures in building a data dashboard : trying to use Alma and Tableau to create a cancellations dashboard
BC Libraries plans to build a dashboard to inform decision-making by tying together data from diverse sources.  As an initial step in this direction, a cancellation dashboard is under construction.  It intends to identify electronic resource candidates for cancellation in order to fund the cost of new subscriptions as needed.  


Amy Dittman

Head of Electronic Resources & Serials Acquisition & Management, Harvard University

Tuesday March 6, 2018 3:15pm - 3:30pm CST
Room 105

3:30pm CST

S077-02: Building a data-positive library culture from the ground up: strategies for small and mid-sized libraries
Using Westfield State University's Ely Library as a case study, this session presents strategies librarians can use for improving data skills, increasing cross-department collaboration, creating a data-positive culture, and gaining staff support for data-related projects. This short talk is particularly geared towards solutions that are free or low-cost.

avatar for Becca Brody

Becca Brody

Head of Library Collections & Content, Westfield State University
I currently manage acquisitions, collection management & strategy, and electronic resource subscriptions for Westfield State. I began my career as an instruction and reference librarian, so on-the-job training and professional development are particular interests of mine. I'm particularly... Read More →

Tuesday March 6, 2018 3:30pm - 3:45pm CST
Room 105

3:45pm CST

S077-03 - Building Data Savvy Librarians - A Roadmap
Data Science in Libraries is an IMLS funded National Forum grant that convened an international workshop of people who are teaching or using data science in libraries. Drawing on the expertise of workshop participants, the group created a report and a roadmap to integrate data science in libraries. This presentation provides a brief overview of the findings and roadmap for managers, librarians, and funders.

avatar for Matt Burton

Matt Burton

Lecturer, University of Pittsburgh

Tuesday March 6, 2018 3:45pm - 4:00pm CST
Room 105

4:15pm CST

S086-01: Playing Hide 'n Seek with electronic resource metrics: Seeking the hidden work in electronic resource management
Often statistcs or metrics for electronic resouces focus on usage, but that neglects the work during acquiring, licensing, and activating resources, as well as the ongoing work related to electronic resources.  The staff that deal with this often have no way to illustrate their work for reporting purposes.

avatar for Jessie Copeland

Jessie Copeland

Director, Resource Services, Emory University

Tuesday March 6, 2018 4:15pm - 4:30pm CST
Room 105

4:30pm CST

S086-02: A Cloud to Another Cloud - Migrating from WMS to Alma
UNC Charlotte Atkins Library migrated from OCLC WorldShare Management Services to Ex Libris Alma in January 2018.  This presentation describes how Atkins Library, an early adopter of such a transition, initiated pre-migration cleanup, prepared for electronic resources and cataloging records, and tackled unexpected migration issues.  


Shoko Tokoro

Electronic & Continuing Resources Librarian, UNC Charlotte

Tuesday March 6, 2018 4:30pm - 4:45pm CST
Room 105

4:45pm CST

S086-03: Lucky2+: Institutional Repository Efficiencies via a Unique Partnership Now Extending to Others
Researchers want publication dissemination to share results, build promotion portfolios, and gain funding success. Librarians enable discovery of research by hosting journal articles within institutional repositories. A solution has been achieved through an innovative partnership between an academic library and a commercial publisher. Others can employ the described automated processes.

avatar for Robert V Phillips

Robert V Phillips

Application Programmer II, University of Florida
PhD in Cognitive Science, J.D., Application Programmer at the University of Florida. Topics of interest: Python; Django Websites; Mining, converting, analyzing XML; Elsevier APIs; Institutional Repository; Podengos

Tuesday March 6, 2018 4:45pm - 5:00pm CST
Room 105
Wednesday, March 7

8:30am CST

S094: Consortium Collection Development: A Multi-Format Approach
This panel will discuss how the Washington Research Library Consortium (WRLC) partnered with Oxford University Press and GOBI Library Solutions to address the WRLC’s goal of transitioning more resources from print to digital while minimizing duplication, meeting the collection development goals of individual libraries and supporting faculty and students’ needs.

avatar for Kristine Baker

Kristine Baker

VP Inside Sales & Consortia, GOBI Library Solutions from EBSCO
avatar for Gwendolyn Reece

Gwendolyn Reece

American University
Chair WRLC Steering Committee 2012-2017, Chair WRLC Shared Collections Vision Task Force
avatar for Rebecca Seger

Rebecca Seger

Vice President, Institutional Participation and Strategic Partnerships, ITHAKA

Wednesday March 7, 2018 8:30am - 9:15am CST
Room 105

9:30am CST

S102: There are No Right or Wrong Answers: Improving the User Experience One Usability Test at a Time
This session will teach attendees how to assess and improve user experience for library e-resources and related services using task-based usability tests. The presenters will detail their tips and lessons learned after conducting more than 30 usability tests with students to evaluate 8 different eBook platforms.


Natalia Tingle

University of Colorado Boulder

Esta Tovstiadi

eResources Librarian, SUNY Potsdam
avatar for Gabrielle Wiersma

Gabrielle Wiersma

Director of Scholarly Resource Development, University of Colorado Boulder Libraries

Wednesday March 7, 2018 9:30am - 10:15am CST
Room 105

1:00pm CST

W08: Do Something Real with Linked Data: A Micro-projects Approach
Everybody’s talking about linked data, but how do you begin working with it? This workshop will teach participants about basic linked data technologies that can be used to create “micro-projects” — small, approachable, hands-on projects that foster education and experimentation.

The instructors will provide an overview of how they have worked as part of a larger effort to build a culture of linked data engagement within a technical services department. This discussion will include an emphasis on educational efforts and planning techniques for linked data projects. The rest of the workshop will be made up of three activity sessions. Each session will include an introduction to a linked data technology, a brief discussion of project ideas, and a hand-ons practice activity. The technologies we will cover include harvesting URIs using MARCedit, entity reconciliation using OpenRefine, and semantic web markup using Schema.org and JSON-LD.

Participants will come away from this workshop with an understanding of basic linked data technologies and ideas for how they might engage with these technologies in a practical way — either as an individual contributor or a manager.

A basic understanding of metadata concepts (metadata standards, data formats, data manipulation, linked data) would be helpful for participants. Familiarity with MARCEdit, OpenRefine, and specific data formats MARC and JSON would be useful, but not necessary. Each activity session will begin with an introduction to the technology used, which should be enough for those previously unfamiliar with the technology.

This workshops will be available to in-person attendees only and requires an additional ticket. It will not be available via the Online Conference. 

avatar for Jacob Shelby

Jacob Shelby

Metadata Technologies Librarian, NCSU Libraries
Jacob Shelby is a metadata professional who focuses on data modeling, metadata consultation, and linked data exploration at NCSU Libraries. His research interests are in linked data, code for libraries and archives, and data sharing and reuse.
avatar for Kristen Wilson

Kristen Wilson

Project Manager / Business Analyst, Index Data
I work with libraries to design and build open source software. I'm also VP/president-elect of NASIG.

Wednesday March 7, 2018 1:00pm - 5:00pm CST
Room 105

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