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ER&L 2018 has ended

13th Annual Conference | March 4-7, 2018 | Austin, Texas & Online

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1. Managing e-Resources & Licensing [clear filter]
Sunday, March 4
 

1:00pm

W02: Advanced Licensing & Copyright – Juggling Negotiation, Management, and Compliance
License agreements and copyright law have a great impact on how we acquire, manage and use digital content. This workshop is designed to help attendees advance their knowledge of the legal framework that supports the acquisition and management of this content using typical electronic resource management (ERM) scenarios. Presenters will provide an overview of copyright and contract law, and discuss how common library and academic uses are allowed under each. Specific topics to be covered include negotiation tips and issue spotting in contracts; how to interpret and translate contract terms to common library service points; how to respond to contract breaches; and technical implementation related to contract compliance. Using a “flipped classroom” model, attendees will be assigned some basic theoretical reading on copyright law and licensing prior to the workshop, in preparation for group exercises and hands-on activities.  Attendees will have an opportunity to express the most significant challenges that they face at their own institutions for group analysis and discussion.


This workshops will be available to in-person attendees only and requires an additional ticket. It will not be available via the Online Conference. 

Speakers
avatar for Joan Emmet, MLS, JD

Joan Emmet, MLS, JD

Licensing & Copyright Librarian, Yale University Library
Joan Emmet is the Licensing and Copyright Librarian at the Yale University Library (YUL). Joan heads up the License Review Team at the library comprised of librarians and technical staff who manage the negotiation and workflow of Yale’s numerous licenses for electronic resources... Read More →
avatar for Monica Moore

Monica Moore

Electronic Resources Librarian, University of Notre Dame
Monica is an electronic resources librarian at the University of Notre Dame. She earned her master's degree in library and information science from Syracuse University.


Sunday March 4, 2018 1:00pm - 5:00pm
Room 203

1:00pm

W05: So Now It’s Your Job to Fix This: Learning How to Troubleshoot E-Resource Problems
Taking over E-Resources management? Broadening your skills for a job search? This workshop is designed to give attendees the basic tools to identify, resolve, and track a variety of electronic resource access issues, from simple to complex.  It will begin by introducing attendees to the different elements involved in making an online resource accessible to users and then describe the common ways in which the components can break. The presenters will bring case studies and real-life examples to demonstrate what participants can expect once they’re professional e-resources troubleshooters. Using hands-on activities and drawing on the vast experience of the presenters, the workshop will walk through how to the details of how each system  component functions, so that attendees can ascertain for themselves the cause of sample  access problems. After learning how to diagnose an issue, attendees will learn the steps needed to fully resolve the issue, how (and to whom) to communicate regarding the resolution, and the importance of tracking all this activity for future use.  Participants will be able to take away practical techniques and skills that they can immediately put into practice in their own work environments. The presenters currently work in an OCLC WMS/WorldCat Discovery consortial  environment, but have experience running SFX, 360 Link, Primo, EDS, and SirsiDynix Symphony from previous institutions, so the workshop is intended to cover issues faced in those systems as well.

This workshops will be available to in-person attendees only and requires an additional ticket. It will not be available via the Online Conference. 

Speakers
VF

Vanessa French

Electronic Resources Librarian, Butler University
avatar for Josh Petrusa

Josh Petrusa

Assoc. Dean for Collections & Digital Services, Butler University Libraries



Sunday March 4, 2018 1:00pm - 5:00pm
Room 105
  • ERL 101 Programming Yes
 
Monday, March 5
 

10:45am

S007: Did we buy this? Untangling which materials are licensed with the help of modern technology
A trouble report for an e-book comes in, but there’s no title list in the contract.  Or maybe this e-journal is bundled with that one?  The OhioLINK consortium has developed a tool tracking contracts, licensed materials, and participating libraries over time.  This is our answer to: Did we buy this?

Speakers
avatar for Joanna Voss

Joanna Voss

Collections & Insight Analyst, OhioLINK


Monday March 5, 2018 10:45am - 11:30am
Room 204

1:15pm

S011: The Life-Changing Magic of Tidying Up: The Librarian Art of Decluttering and Organizing EZProxy
EZProxy is an authentication tool for many libraries, and even with diligent updating it can get cluttered!  We’ll walk you through overhauling the configuration file and removing the cobwebs, and show you some best practices for maintaining a tidy EZProxy instance.  You'll come away feeling joy about each every stanza!

Speakers
avatar for Noelle Egan

Noelle Egan

eResources & Acquisitions Librarian, Drexel University Libraries
avatar for Erin Finnerty

Erin Finnerty

Electronic Resources Librarian, Temple University


Monday March 5, 2018 1:15pm - 2:00pm
Salon 4

3:00pm

S019: You May Own It…But Can They Find It?
Have you purchased eBook or eJournal collections where the metadata was incomplete or unavailable? Please join us for this session where attendees will learn how to:
  • Increase discoverability of e-collections when metadata is unavailable or incomplete
  • Collaboratively create and manage metadata for electronic resources
  • Receive previously unavailable WorldCat MARC records


Monday March 5, 2018 3:00pm - 3:45pm
Salon 3

3:00pm

S021: Trials & Tribulations: Managing Trials Effectively
Trials of new resources are common in many libraries. Less common is a process for planning, implementing, and evaluating trials. This session will detail one library's experience with developing a process for managing trials effectively with suggestions for establishing a process that meets your library's needs. 

Speakers
avatar for Kathie Mason

Kathie Mason

Collections Librarian, Eastern Michigan University
Kathie Mason is the Collections Librarian at Eastern Michigan University. She previously served as Digital Resources Librarian at Central Michigan University and before that oversaw the interlibrary loan and document delivery department at Old Dominion University in Norfolk, Virginia... Read More →



Monday March 5, 2018 3:00pm - 3:45pm
Salon 5

3:00pm

S027: Combining CORAL: Building Knowledgebase Integrations for an Open Source ERM
Many e-resources librarians deal with a chicken-and-egg problem: Libraries need to be able to track important universal information about e-resources while cultivating site-specific metadata that is not common to all libraries. However, CORAL, an open source ERM, provides opportunities for integration with global knowledgebases that can seamlessly leverage universal data.

Speakers
TK

Tommy Keswick

Digital Technologies Development Librarian, Caltech
LN

Laurel Narizny

Systems Librarian, Caltech Library
avatar for Heather Wilson

Heather Wilson

Acquisitions & Electronic Resources Librarian, Caltech Library
Right now, I spend most of my work time obsessing about authentication, battling a link resolver, and manipulating CORAL. Please talk to me about these things! (Seriously. I need all the tips I can get.)


Monday March 5, 2018 3:00pm - 3:45pm
Room 106

4:00pm

S036-01: Three T's and OneNote: Managing E-Resource Tracking, Title Lists, and To-Do lists with Microsoft OneNote
In this session, participants will learn about the use of Microsoft OneNote as a documentation tool for tracking resources, reconciling title lists, and completing pending tasks in order to streamline workflows and alleviate some of the common challenges that further complicate the inherently complex task of electronic resource management.

Speakers
avatar for Jennifer Browning

Jennifer Browning

Metadata Librarian, Carleton University
Jennifer received her MLIS from Western University in London, Ontario. Her research and work interests include metadata and user communities, authority control within linked data contexts, ERM workflows, and mentorship and workplace integrated learning for students.


Monday March 5, 2018 4:00pm - 4:15pm
Room 105

4:00pm

S030: Best Practices for Licensing Online Video Efficiently and Effectively
Online video is becoming ever more prevalent in libraries and increasingly important to our patrons. Unfortunately, licensing online video is complicated and time consuming. This presentation will be helpful to librarians and staff from all types of libraries and includes practical tips for managing all aspects of the licensing process.

Speakers
avatar for Andrew Trantham

Andrew Trantham

Electronic Resources and Contracts Assistant, University of North Texas Libraries
Hello! I am the Electronic Resources and Contracts Assistant for the University of North Texas Libraries in Denton, TX. My primary job responsibilities include reviewing, negotiating, recording, and documenting license agreements for UNT Libraries. I am also in my final semester... Read More →



Monday March 5, 2018 4:00pm - 4:45pm
Salon 5

4:00pm

S037: CORAL Users Group Meeting
Join us for our 8th annual gathering for both prospective and active users of the CORAL electronic resources management system. Highlights will include announcements for changes to the software and documentation along with demonstrations. The session will include time for attendees to share feedback and ask questions.

Speakers
avatar for Scott Vieira

Scott Vieira

Electronic Resources Librarian, Rice University Fondren Library
Scott Vieira serves as Chair of the CORAL Web Committee and a member of the CORAL Steering Committee.
avatar for Heather Wilson

Heather Wilson

Acquisitions & Electronic Resources Librarian, Caltech Library
Right now, I spend most of my work time obsessing about authentication, battling a link resolver, and manipulating CORAL. Please talk to me about these things! (Seriously. I need all the tips I can get.)


Monday March 5, 2018 4:00pm - 4:45pm
Room 106

4:15pm

S036-02: Implementing Shibboleth authentication in Ezproxy: Challenges, Solutions, and Lessons
Shibboleth provides a number of benefits when authenticating resources through EZproxy.  This presentation will focus on one library’s experience in implementing Shibboleth authentication including the challenges, solutions, and lessons learned.

Speakers
avatar for Todd Wallwork

Todd Wallwork

Systems and Technical Services Librarian, The University of Alabama



Monday March 5, 2018 4:15pm - 4:30pm
Room 105

4:30pm

S036-03 - Transfer Code of Practice
The Transfer Code of Practice is a NISO recommended practice that provides best practices for publishers when journals transfer from one publisher to another. Additionally, it provides librarians and other information supply chain stakeholders with notifications when those transfers occur. 

Speakers
avatar for Jennifer Bazeley

Jennifer Bazeley

Coordinator, Collection Access and Acquisitions, Miami University (OH)
Jennifer Bazeley has a BM and an MM in viola performance from the Eastman School of Music and an MLIS from Dominican University in Illinois. Her love of serials and electronic resources started with a student job in the DePaul University Library in Chicago, IL. Since completing her... Read More →


Monday March 5, 2018 4:30pm - 4:45pm
Room 105
 
Tuesday, March 6
 

9:15am

S046-01: Troubleshooting 101: how to fix broken things under pressure
This presentation describes a troubleshooting workflow for bug reports submitted by patrons, who often need access restored ASAP. It will address lines of communication, Cornell’s division of labor, our investigative thought process, as well as common problems and their fixes. Includes LOLcats for moral support.

Speakers
avatar for Heather Shipman

Heather Shipman

E-Resource Specialist, Cornell University Library
Heather Shipman coordinates Cornell's ebook ordering team and is part of the e-resource troubleshooting team. She tends to stick her nose into everything to see how it works.


Tuesday March 6, 2018 9:15am - 9:30am
Room 105

9:15am

S044: Are they finding what they are looking for? An analysis of two years of customer EDS Searches compared to full-text downloads
In this session, the researchers (directors at a small private college) will discuss their experiences analyzing two years of EDS search data as compared to  full-text downloads by customers during the same period. Lessons learned and practical advice for conducting similar analysis at other institutions will be shared.

Speakers
avatar for Briana Daly

Briana Daly

Student Research Assistant
avatar for Trevor A. Dawes

Trevor A. Dawes

Vice Provost for Libraries and Museums and May Morris University Librarian, University of Delaware Library
I am an experienced librarian and educator.
avatar for Russell Michalak

Russell Michalak

Director (Library, Archives, & Learning Center), Goldey-Beacom College
Russell Michalak, MLIS, joined Goldey-Beacom College (GBC) in 2010. As Director of Library & Learning Center/Assistant Professor, he oversees all operations of the library including the annual budget. In addition, he supervises and hires librarians, tutors, paraprofessionals, as well... Read More →
avatar for Monica Rysavy

Monica Rysavy

Director & Assistant Professor, Office of Institutional Research & Training, Goldey-Beacom College
Monica D.T. Rysavy, Ph.D. is the Director of Institutional Research and Training for Goldey-Beacom College in Wilmington, Delaware. In this role she leads all institutional research and data analysis projects for the College. Her office provides faculty and staff training support... Read More →


Tuesday March 6, 2018 9:15am - 10:00am
Room 203

9:15am

S047: Create Your Own Terms of Use: Deploying Project Management Principles for Designing Licensing Workflow & Record Preservation
Change management resides at the heart of electronic resources librarianship and is crucial when overseeing the licensing review and preservation process. Project management principles can help ERLs frame evolving workloads and faciliate long-term records preservation. This session provides a case study for simplifying license management in an academic research library.

Speakers
avatar for Stephanie Hess

Stephanie Hess

Electronic Resources Librarian, Binghamton University (State University of New York)
Stephanie P. Hess has worked in a variety of Technical Services positions since 1998. She is currently the Electronic Resources Librarian at Binghamton University (SUNY) and possesses an extensive background in acquisitions, cataloging, collection development, and serials managem... Read More →


Tuesday March 6, 2018 9:15am - 10:00am
Room 106

9:45am

S046-03: That's the Ticket! Creating a Homegrown Library Ticketing System Using Google Apps
Ticketing systems have many advantages for reporting and resolving problems in a library.  Unfortunately, proprietary ticketing systems are often expensive or complicated;  This presentation will discuss how our library used Google Apps and simple (and shareable) coding to create a ticketing system that works for many areas of the library.  

Speakers
KH

Katharine Hall Baldwin

Marymount University
MB

Meghan Burke

Metadata/Electronic Resources Librarian, Marymount University
MY

Mason Yang

Electronic Services Librarian/Associate Professor, Marymount University


Tuesday March 6, 2018 9:45am - 10:00am
Room 105

10:45am

S049: Combining Forces for E-Resources: How We Organized a Hackfest for Not Necessarily Programmers
SCELC has generously supported grants for hackfests for electronic resource issues for the past two years. These e-resource-focused events welcome all experience levels, and encourage cross-training and creative thinking rather than requiring programming knowledge. We will share our planning, marketing, and program information for productive, collaborative events with tangible takeaways.

Speakers
avatar for Alexa Stoneman, MLIS, MA, Dip. Lib.

Alexa Stoneman, MLIS, MA, Dip. Lib.

Electronic Resources & Instruction Librarian, Touro University California
Successful history of planning and implementing library and technology operations to enhance resources and services.
JW

Justine Withers, MLIS

E-resources Catalog Librarian, University of San Francisco
improving display of e-resources in discovery layers, efficient record management, putting it all together


Tuesday March 6, 2018 10:45am - 11:30am
Salon 4

10:45am

S052: Troubleshooting Your Troubleshooting: A Guide to Recognizing Patterns, Making Decisions, and Delegating
Are you feeling overwhelmed by the variety and number of resource access issues you're asked to fix? This presentation provides a guide to common resource access issues, ways to recognize patterns or larger concerns, methods for creating workflow standardization, and opportunities for delegation in access error investigation and repair.  

Speakers
avatar for Erin Finnerty

Erin Finnerty

Electronic Resources Librarian, Temple University


Tuesday March 6, 2018 10:45am - 11:30am
Room 301

1:00pm

S057: Getting started on the right foot with Ezproxy
Presenter will discuss the software's capabilities and go over the download and installation of the software, and existing documentation.  I will suggest best practices for editing the configuration logs. I will address the pros and cons of locally hosted and OCLC hosted Ezproxy servers. 

Speakers
SA

Shawn Ammon

Client Support Analyst II, Health Sciences Library



Tuesday March 6, 2018 1:00pm - 1:45pm
Salon 5

2:00pm

S067: Usage at Scale: Providing access to consortial usage data
The Texas State Library and Archives Commission administers two of the largest e-resource consortiums in the United States. This session will review what data is typically available and how the data available to consortia can be collected and normalized to provide data at the consortial, institutional, and campus level.

Speakers
avatar for Ann Griffith

Ann Griffith

Electronic Resources Coordinator, Texas State Library and Archives Commission
Ann Griffith works in Austin, Texas at the Texas State Library & Archives Commission's Library Development and Networking Division, primarily with the TexQuest (Texas K-12 public and open enrollment charter schools) and TexShare (Texas public, academic, and clinical medical libraries... Read More →
DC

Danielle Cunniff Plumer, Ph.D., M.S.I.S.

Statewide Resource Sharing Coordinator, Texas State Library and Archives Commission
avatar for Russlene Waukechon

Russlene Waukechon

Networked Information Coordinator, Texas State Library and Archives Commission


Tuesday March 6, 2018 2:00pm - 2:45pm
Room 204

2:15pm

S068-02 - Using scripts to evaluate and compare ebook metadata completeness across multiple record sources
Using Python scripts to evalute MARC record sets for ebooks, the University of Minnesota is able to quickly determine overall record quality and make data-driven choices for metadata source (among OCLC's WorldShare Collection Manager, the Alma Community Zone, and content providers).This presentation will share evaluation data and discuss its implications.

Speakers
avatar for Stacie Traill

Stacie Traill

Metadata Analyst, University of Minnesota Libraries
Stacie Traill is a Metadata Analyst at the University of Minnesota Libraries. Prior to her current role, she held positions as Cartographic and Electronic Resources Cataloger and Special Formats Cataloging Coordinator also at the University of Minnesota. Stacie has worked extensively... Read More →


Tuesday March 6, 2018 2:15pm - 2:30pm
Room 105

4:15pm

S086-01: Playing Hide 'n Seek with electronic resource metrics: Seeking the hidden work in electronic resource management
Often statistcs or metrics for electronic resouces focus on usage, but that neglects the work during acquiring, licensing, and activating resources, as well as the ongoing work related to electronic resources.  The staff that deal with this often have no way to illustrate their work for reporting purposes.

Speakers
avatar for Jessie Copeland

Jessie Copeland

Assistant Director, Resource Management, Emory University


Tuesday March 6, 2018 4:15pm - 4:30pm
Room 105

4:15pm

S079: Into the Great Wide Open: Licensing, Vendor Relations, and Data Security During "Interesting Times"
Ask not for whom the bot behind a geographically-unusual IP tolls. In the age of Sci-Hub, it tolls for thee. This practical, foundation-level presentation will discuss the areas of intersection between licensing, vendor relations, and the successful resolution of incidents of prohibited use of content and their associated IP blocks.

Following this session, participants will be able to recognize and favorably negotiate key license terms relating to sharing and access of resources and data privacy, work with vendors in a productive manner to resolve incidents of prohibited use, such as excessive downloading and its oft-accompanying IP block, to both parties’ mutual satisfaction.

Speakers
avatar for Kate Hill

Kate Hill

Electronic Resources Librarian, UNC Greensboro
avatar for Tessa Minchew

Tessa Minchew

Electronic Resources Librarian, North Carolina State University Libraries
Tessa Minchew is an Electronic Resources Librarian at the North Carolina State University Libraries. Her duties include e-resources licensing; package, project, knowledgebase and e-resources management; discovery troubleshooting; cataloging policy and procedure oversight; internal... Read More →


Tuesday March 6, 2018 4:15pm - 5:00pm
Salon 3

4:15pm

S082: Digital Piracy: Best Practices for Librarians and IT Professionals
The publishing community recognizes the current hurdles that librarians face on a daily basis with digital piracy (e.g. Sci-Hub). Therefore, as a group, we have assembled to develop tools and a communications workflow in order to make it easier to protect your electronic resources and the safety of the information of your students/staff. Before we officially role this out to the academic community, we would like to share with you and solicit your feedback.

Speakers
avatar for Juan Denzer

Juan Denzer

Discovery Services Librarian, SUNY Oswego
Juan Denzer is the Discovery Services Librarian at SUNY Oswego. He earned his MSLIS IN 2017 from the University at Buffalo, has a B.S. in Computer Sciences from Binghamton University. He is the author of a LITA Guide entitled: Digital Collections and Exhibits. He is also has written... Read More →
avatar for Sari Frances

Sari Frances

Mgr. of Digital License Compliance, IEEE
With over 15 years experience in the publishing industry, Sari Frances, Manager of Digital License Compliance, has successfully managed IEEE’s IP Protection Program since 2008. IEEE is the world’s largest organization dedicated to advancing technology for humanity. Sari’s responsibilities... Read More →
TR

Tom reller

VP, Global Communications, Elsevier
As a Vice President, Global Communications, Tom Reller leads a team responsible for linking Global Communications to the Business Units (BUs) and is responsible for understanding BU business needs and applying the right set of communications messages, tactics and programs to help... Read More →


Tuesday March 6, 2018 4:15pm - 5:00pm
Salon 6

4:15pm

S083: Connecting library acquisitions to institutional research output to improve decision support
ConsortiaManager will share our experiences with connecting research output to the library acquisitions, enabling better decision support and creating better understanding of the true value of purchased content. Further to this, we will show how we evaluate the actual consequenses of moving away from the big deal.

Speakers
avatar for Nels Rune Jensen

Nels Rune Jensen

Co-Founder, ConsortiaManager


Tuesday March 6, 2018 4:15pm - 5:00pm
Room 301

4:15pm

S084: WMS Collection Manager and Licenses, 2018 Tips & Tricks
Learn the latest tips, tricks, techniques and workflows for WMS Collection Manager and Licenses in order to make the library’s resources accessible to users, whether print, electronic or other formats. Learn how to accurately reflect your library’s resources, address usage permissions, reduce issues and make resources discoverable.

Speakers
avatar for Margaret Hogarth

Margaret Hogarth

Resource & Acquisition Team Leader, Claremont Colleges Library
Margaret Hogarth is the Information Resources Acquisitions Team Leader at the Claremont Colleges Library, where she works with electronic resources, acquisitions and STEM-related services. She has an MLIS from California State University, San Jose and a Masters in Environmental Studies... Read More →


Tuesday March 6, 2018 4:15pm - 5:00pm
Room 202
 
Wednesday, March 7
 

9:30am

S097: Working with Workflows: Using the FOLIO Workflow App to Support Library Operations
The FOLIO project is creating a separate workflow app, designed to provide a unified approach toward workflows. With the ability to create basic checklists, automate or trigger workflows, and share workflows with other institutions, the workflow app will tie together functionality across all of FOLIO to support system-wide operations.

Speakers
EH

Eric Hartnett

Texas A&M University
avatar for Kristin E Martin

Kristin E Martin

Director of Technical Services, University of Chicago


Wednesday March 7, 2018 9:30am - 10:15am
Salon 4

9:30am

S100: Shadow Systems: Messages to ER Management
No electronic resource management system (ERMS) does it all. Join this discussion of shadow systems, those homegrown or vendor systems that cover functionality not found in ERMS. Drawing from experience, literature and survey results we will discuss the ways librarians have compensated in order to meet collection or functional needs.

Speakers
avatar for Margaret Hogarth

Margaret Hogarth

Resource & Acquisition Team Leader, Claremont Colleges Library
Margaret Hogarth is the Information Resources Acquisitions Team Leader at the Claremont Colleges Library, where she works with electronic resources, acquisitions and STEM-related services. She has an MLIS from California State University, San Jose and a Masters in Environmental Studies... Read More →


Wednesday March 7, 2018 9:30am - 10:15am
Room 203

1:00pm

W07: Teach Your Staff to Troubleshoot E-Resources: Practical Processes to Documenting and Implement A Troubleshooting Training Curriculum
E-resource troubleshooting is an increasingly complex and time-consuming activity in the era of web-scale discovery. With multiple systems and access pathways involved, effective problem solving requires a sophisticated bundle of knowledge, skills, and tools. How can librarians and staff become effective and efficient troubleshooters? Through hands-on activities and group discussions, workshop participants will learn several practical approaches to documenting their e-resource access environment, systems, and troubleshooting methods, then create a framework for their own e-resources troubleshooting training curriculum. Presenters will cover key concepts and troubleshooting tools, and help participants understand how to apply those concepts and tools in their own discovery and access environments. Participants will also learn how to evaluate training effectiveness, along with strategies for practical reinforcement of troubleshooting techniques and skills. The presenters work in an Alma/Primo discovery environment, but this workshop is intended to be system agnostic. Participants will leave this session with drafts of training documents specific to their own environments.


This workshops will be available to in-person attendees only and requires an additional ticket. It will not be available via the Online Conference. 

Speakers
avatar for Sunshine J. Carter

Sunshine J. Carter

Interim Collection Development Officer & Electronic Resources Librarian/ERM Unit Manager, University of Minnesota Libraries
Sunshine Carter is the Electronic Resources Librarian and Manager of the E-Resource Management Unit at the University of Minnesota Libraries. She's also, currently, the interim Collection Development Officer. Sunshine is interested in the ecosystem of e-resources from licensing to... Read More →
avatar for Stacie Traill

Stacie Traill

Metadata Analyst, University of Minnesota Libraries
Stacie Traill is a Metadata Analyst at the University of Minnesota Libraries. Prior to her current role, she held positions as Cartographic and Electronic Resources Cataloger and Special Formats Cataloging Coordinator also at the University of Minnesota. Stacie has worked extensively... Read More →


Wednesday March 7, 2018 1:00pm - 5:00pm
Room 203