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ER&L 2018 has ended

13th Annual Conference | March 4-7, 2018 | Austin, Texas & Online

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user research [clear filter]
Monday, March 5
 

1:15pm CST

S010: Customizing Discovery Interfaces to Understand Users’ Behaviors and Provide Better Service
Customizing a library discovery layer using open-source software enables libraries to tailor services to its users, understand user behavior at user, department, and campus levels, and build integrations with library and campus services. Learn how and why a research library built a discovery interface to consolidate multiple interfaces into one.

Speakers
avatar for Rachel Vacek

Rachel Vacek

Head of Design & Discovery, University of Michigan
Rachel Vacek (she/her) manages the Design and Discovery department that provides development, design, content strategy, user research, digital accessibility expertise, and UX strategy across the entire University of Michigan Library web presence. She has previously worked at the University... Read More →
avatar for Ken Varnum

Ken Varnum

Senior Program Manager, University of Michigan
I am the Senior Program Manager at the University of Michigan Library. In this role, I am responsible for three programs: Library Search, the U-M Library discovery interface, delivery interfaces, and the library's evolving and emerging analytics infrastructure.


Monday March 5, 2018 1:15pm - 2:00pm CST
Salon 3
 


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