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ER&L 2018 has ended

13th Annual Conference | March 4-7, 2018 | Austin, Texas & Online

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Tuesday, March 6
 

10:45am

S052: Troubleshooting Your Troubleshooting: A Guide to Recognizing Patterns, Making Decisions, and Delegating
Are you feeling overwhelmed by the variety and number of resource access issues you're asked to fix? This presentation provides a guide to common resource access issues, ways to recognize patterns or larger concerns, methods for creating workflow standardization, and opportunities for delegation in access error investigation and repair.  

Speakers
avatar for Erin Finnerty

Erin Finnerty

Electronic Resources Librarian, Temple University


Tuesday March 6, 2018 10:45am - 11:30am
Room 301

2:00pm

S064: Have your cake and eat it too: Streamlining resource access via interoperable discovery and patron empowerment integration & SSO at Seton Hall University
This presentation will review how SHU, OCLC and EBSCO cooperated to improve and streamline SHU’s patrons’ login process and provide unified access to SHU’s catalog, availability, and patron account functionality directly within EDS. This session will explain the structure of the integration, as well as perform a live demonstration.

Speakers
MK

Marc Keepper

Product Manager, FOLIO, EBSCO
avatar for Elizabeth Leonard

Elizabeth Leonard

Assistant Dean, Seton Hall University
TM

Tyler Martin

Senior Product Manager, EBSCO Information Services
I am a Senior Product Manager at EBSCO working on EBSCO Discovery Service (EDS), and my current focus is on current EDS ILS Integration projects and Patron Empowerment Functionality in EDS. I also manage a team of Product Management Analysts who are responsible for building and maintaining... Read More →


Tuesday March 6, 2018 2:00pm - 2:45pm
Salon 6