Access to scholarly resources should be seamless and easy. This session will share results of the set of pilots started by the RA21 project to develop better, more user friendly, and more secure practices for access and authentication to STM information than IP-address recognition.
Senior Product Manager | End User - Discovery, OCLC
Don Hamparian manages EZproxy and identity management at OCLC. He is responsible for product strategy and direction for products and software that protect and provide access to OCLC’s services. With a degree in industrial engineering from The Ohio State University and several years... Read More →
Director of Access Services, American University Library
Rob Kelshian has been with the University Library since 1999. As the Director of the Access Services Division, he oversees Circulation Services, Course Reserves, Technology Services, Interlibrary Services, and Media Services. Rob has served in various roles within both the Washington... Read More →