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13th Annual Conference | March 4-7, 2018 | Austin, Texas & Online

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Monday, March 5
 

10:45am

S003: The Elephant: Feeling Our Way in the Business of Academic Books
The rise of ebooks, and other factors, have utterly changed the environment, in what was once a stable world, for anyone involved in the buying or selling of academic books.  In this session an academic librarian, a university press publisher, and a vendor/aggregator will discuss their own particular dynamics. 

Speakers
avatar for Bob Nardini

Bob Nardini

Vice President Library Services, ProQuest
CN

Carey Newman

Director, Baylor University Press
Baylor University Press
avatar for Darby Orcutt

Darby Orcutt

Assistant Head, Collections & Research Strategy, NC State University Libraries
I am a librarian, teacher, researcher, and leader deeply interested and involved in interdisciplinary and computational research, the future of higher ed, and cultural aspects of digital transformation.Assistant Head, Collections & Research Strategy, NC State University LibrariesFaculty... Read More →



Monday March 5, 2018 10:45am - 11:30am
Salon 5

10:45am

S004: A Collaborative Approach to Creating and Maintaining a User-Centred A-Z List
Motivated by an upcoming migration, the University of Guelph Library redesigned their A-Z database list with an emphasized focus on collaboration, consistency, and user-centredness. This how-to session will describe the redesign process, new workflows, challenges, and next steps for creating and maintaining a collaborative, consistent, and user-centred a-z database list.

Speakers
avatar for Kailey Brisbin

Kailey Brisbin

Electronic Resources & Metadata Librarian, University of Guelph
MP

Melanie Parlette-Stewart

University of Guelph


Monday March 5, 2018 10:45am - 11:30am
Salon 6

10:45am

S001: Developing the Open Textbook Toolkit: Enabling Adoption, Use, and Sustainability of OER in Higher Education
The benefits of OER are becoming increasingly clear, but instructors have been slow to adopt them. How can we provide the resources and tools needed to easily create and adopt OER? Join us to learn about our IMLS-funded work on Open Textbook Toolkit, a case study in building OER infrastructure.

Speakers
avatar for Will Cross

Will Cross

Director, Copyright & Digital Scholarship Center, NCSU Libraries
William M. Cross is the Director of the Copyright and Digital Scholarship Center at North Carolina State University where he provides advice and instruction to campus stakeholders on copyright, licensing, and scholarly communication issues. As a student at the University of North... Read More →
avatar for Erica Hayes

Erica Hayes

NCSU Libraries Fellow, North Carolina State University Libraries
avatar for Mira Waller

Mira Waller

Department Head, Research Engagement, Libraries, North Carolina State University


Monday March 5, 2018 10:45am - 11:30am
Salon 3

10:45am

S006: Community Engagement: Using Linked Data to Increase Event Attendance and Circulation
We’ll discuss how best to use Linked Data to make visible the many amazing events, services and programs that libraries offer. Presentation will include best practices in synthesizing this data to promote your offerings to both cardholders and non-library users via Internet search engines to enhance library discoverability and outreach.

Speakers
RS

Ravi Singh

Executive Director, Demco Software


Monday March 5, 2018 10:45am - 11:30am
Room 202

1:15pm

S012: Flex your budget! Empowered decision-making, managerial control, and agile leadership in local- and network-level collection management
Collection decisions run the organizational gamut from selection of a monograph to management of a multi-million-dollar budget. In this talk, Brigitte Burris (Penn) and Boaz Nadav-Manes (Brown) will candidly share examples of their challenges, solutions, and vision on how to successfully manage collections at the local and the network levels._x000D_
 

Speakers
avatar for Boaz Nadav-Manes

Boaz Nadav-Manes

Associate University Librarian for Access Services and Collection Management, Brown University
Boaz Nadav-Manes is the Associate University Librarian for Access Services and Collection Management at Brown University Library. In this role, he oversees the allocation and expenditure of the Libraries' collections budget, and the ongoing management of services and staff that advance... Read More →
avatar for Brigitte Weinsteiger

Brigitte Weinsteiger

AUL, Collections & Scholarly Communications, University of Pennsylvania



Monday March 5, 2018 1:15pm - 2:00pm
Salon 5

1:15pm

S013: How Do Students Do Research? The Student Research Process as Seen in Student Drawings
Images can be a valuable tool for understanding user behavior. This presentation will describe a project in which librarians asked students to draw their research processes to understand how they execute research assignments and use library resources. Project findings will be discussed along with changes made in response to findings.

Speakers
avatar for Molly Beisler

Molly Beisler

Head, Discovery Services, University of Nevada, Reno
Amalia (Molly) Beisler is the Knowledge Access & Discovery Librarian at the University of Nevada, Reno. In this position, she works to tie the work of technical services staff to the needs of users, working closely with public services and co-coordinating assessment initiatives in... Read More →
avatar for Ann Medaille

Ann Medaille

Director of Research Services and the Liaison Librarian Program, University of Nevada, Reno


Monday March 5, 2018 1:15pm - 2:00pm
Salon 6

1:15pm

S016: Implementing SimplyE for Academic Libraries: working toward a single search for ebooks
Patrons seeking ebooks are saddled with multiple vendor interfaces. SimplyE makes the experience simpler by searching catalog across ebook aggregators and hiding DRM aggravation. Development of an academic version of this open source app is underway at Minitex. We'll demonstrate the current app and discuss the status of this project.

Speakers
avatar for Christine Peterson

Christine Peterson

Engagement & Emerging Technologies Coordinator, Amigos Library Services
As part of a team at Amigos Library Services, I manage the SImplyE implementation project. Talk to me if you are interested in either hosting SimplyE for yourselves or having us host the app for your patrons.



Monday March 5, 2018 1:15pm - 2:00pm
Room 204

1:15pm

S017: Using Books for Research: Student Habits and Perceptions of E-books and Print Books
EBSCO’s eBooks team has recently conducted research focusing on the student Book workflow in order to understand the end-to-end student user experience using books in the academic library. The team will share findings from this effort, including how students make decisions about Books, including decisions about print books vs. ebooks, and how students want to maintain autonomy throughout their eBook usage.

Speakers
avatar for Deirdre Costello

Deirdre Costello

Director, UX Research, EBSCO Information Services
Comic books, animal rights and UX, of course!
avatar for Kara Kroes Li

Kara Kroes Li

Director of Product Management, EBSCO Information Services
As Director of Product Management for EBSCO, Kara is responsible for understanding the needs of end-users, librarians, and publishers and distilling those needs into product initiatives. Her current areas of focus are user experience, librarian workflows, and partnerships. Prior to... Read More →



Monday March 5, 2018 1:15pm - 2:00pm
Room 105

3:00pm

S026-01: I've never seen anything like this: student interpretations of metadata
The authors gathered student reactions to sample catalog records to understand how a specific type of metadata schema is interpreted by students and identify possible changes that could make that mediation (process of interpretation) stronger.

Speakers
avatar for Rebecca Blakiston

Rebecca Blakiston

User Experience Strategist, University of Arizona Libraries
ER

Erik Radio

University of Arizona Libraries
NW

Niamh Wallace

Assistant Librarian, University of Arizona Libraries


Monday March 5, 2018 3:00pm - 3:15pm
Room 105

3:00pm

S019: You May Own It…But Can They Find It?
Have you purchased eBook or eJournal collections where the metadata was incomplete or unavailable? Please join us for this session where attendees will learn how to:
  • Increase discoverability of e-collections when metadata is unavailable or incomplete
  • Collaboratively create and manage metadata for electronic resources
  • Receive previously unavailable WorldCat MARC records


Monday March 5, 2018 3:00pm - 3:45pm
Salon 3

3:00pm

S021: Trials & Tribulations: Managing Trials Effectively
Trials of new resources are common in many libraries. Less common is a process for planning, implementing, and evaluating trials. This session will detail one library's experience with developing a process for managing trials effectively with suggestions for establishing a process that meets your library's needs. 

Speakers
avatar for Kathie Mason

Kathie Mason

Collections Librarian, Eastern Michigan University
Kathie Mason is the Collections Librarian at Eastern Michigan University. She previously served as Digital Resources Librarian at Central Michigan University and before that oversaw the interlibrary loan and document delivery department at Old Dominion University in Norfolk, Virginia... Read More →



Monday March 5, 2018 3:00pm - 3:45pm
Salon 5

3:00pm

S020: Do we know what we are paying for? Assessment of use of electronic resources
Academic libraries are being required more and more to provide accountability of their e-resources spending. This session will highlight unique ways to assess use data from Elsevier, Springer, and Wiley as well as a smaller package like Safari. It also will feature how libraries are leveraging new tools to inform decisions—ensuring the library receives a good return on investment—by extracting and analyzing e-resource usage statistics.

Speakers
avatar for John McCullough

John McCullough

Senior Product Manager, OCLC
John has worked in library automation for nearly 20 years. He was serving as Vice President of Product Management at Innovative Interfaces when he moved to OCLC to work on next-generation offerings like WorldCat Discovery and WMS. John has his MLIS from the University of Western Ontario... Read More →
avatar for Jan Sung

Jan Sung

Science Librarian, University of Hawaii at Manoa


Monday March 5, 2018 3:00pm - 3:45pm
Salon 4

3:00pm

S022: Textbook Affordability: Driving Organizational Change in an Academic Library
Beginning with library textbook affordability initiatives, the University of South Florida Libraries have now assumed a crucial role in the University's response to legislative textbook affordability mandates.  Beyond newly created positions dedicated to textbook affordability, this new focus has resulted in ongoing organizational changes throughout the library.

Speakers
LP

Laura Pascual

Interim Director, Collections & Discovery, University of South Florida


Monday March 5, 2018 3:00pm - 3:45pm
Salon 6

3:15pm

S026-02: Point of Need: Using personas to meet users' research and scholarship needs
This talk will discuss how the eResources librarian at Indiana State University is working to create user personas to inform the placement/ design of resources across the library's web presence.   Participants will learn what user personas are, how they are made, and apply them to fit their institutional needs. 

Speakers
avatar for Melissa Gustafson

Melissa Gustafson

Electronic Resources & Copyright Librarian, Cunningham Memorial Library, Indiana State University


Monday March 5, 2018 3:15pm - 3:30pm
Room 105

3:30pm

S026-03: Listening to Stories: Partnerships between faculty, publishers and the library
How do direct faculty/publisher relationships impact the library decision to make, oftentimes significant, investments in digital resources? This session will explore how librarians can best utilize faculty/publisher relationships to help decision making around the acquisition of digital resources.

Speakers
avatar for Lou Palmer

Lou Palmer

Field Editor, SAGE Publishings
As a Field Editor with SAGE Publishing, I'm part of SAGE's commitment to continuous improvement, innovation and collaboration. A component of my work is to help facilitate connections between SAGE, the library and faculty. I've accumulated over 23 years' experience in Publishing... Read More →
avatar for Rebekah Shaw

Rebekah Shaw

Market Research Analyst, SAGE Publishing


Monday March 5, 2018 3:30pm - 3:45pm
Room 105

4:00pm

S036-01: Three T's and OneNote: Managing E-Resource Tracking, Title Lists, and To-Do lists with Microsoft OneNote
In this session, participants will learn about the use of Microsoft OneNote as a documentation tool for tracking resources, reconciling title lists, and completing pending tasks in order to streamline workflows and alleviate some of the common challenges that further complicate the inherently complex task of electronic resource management.

Speakers
avatar for Jennifer Browning

Jennifer Browning

Metadata Librarian, Carleton University
Jennifer received her MLIS from Western University in London, Ontario. Her research and work interests include metadata and user communities, authority control within linked data contexts, ERM workflows, and mentorship and workplace integrated learning for students.


Monday March 5, 2018 4:00pm - 4:15pm
Room 105

4:00pm

S030: Best Practices for Licensing Online Video Efficiently and Effectively
Online video is becoming ever more prevalent in libraries and increasingly important to our patrons. Unfortunately, licensing online video is complicated and time consuming. This presentation will be helpful to librarians and staff from all types of libraries and includes practical tips for managing all aspects of the licensing process.

Speakers
avatar for Andrew Trantham

Andrew Trantham

Electronic Resources and Contracts Assistant, University of North Texas Libraries
Hello! I am the Electronic Resources and Contracts Assistant for the University of North Texas Libraries in Denton, TX. My primary job responsibilities include reviewing, negotiating, recording, and documenting license agreements for UNT Libraries. I am also in my final semester... Read More →



Monday March 5, 2018 4:00pm - 4:45pm
Salon 5

4:00pm

S029: Alma at the Speed of Light: New Ways of Working Together to Improve Interdepartmental Workflows
This session discusses how daily routines at several academic libraries have been impacted by implementing Alma. We will discuss, with information provided by other Alma libraries through interviews, how workflows are being identified and streamlined, improvements to interdepartmental collaboration, and barriers to adopting these changes.

Speakers
avatar for Calida Barboza

Calida Barboza

Electronic Resources Librarian, Vanderbilt University
Calida is new to the e-resources team at Vanderbilt University. As part of their migration to Alma, she is serving on the UI working group and the training + documentation working group. Before moving to Nashville, Calida served as the E-Resources and Licensing Functional Area Lead... Read More →
AF

Amy Foster

Head of Collection Access and Technical Services, Montana State University Library
avatar for Ben Hogben

Ben Hogben

Access Services Manager, Ithaca College
Ben Hogben is the Access Services Manager for the Ithaca College Library and supervises thirty eight student employees and four full time staff members. Ben was the functional lead for Alma implementation for Access Services, and is currently on a team to implement Leganto through... Read More →
avatar for Rachelle McLain

Rachelle McLain

Collection Development Librarian, Montana State University


Monday March 5, 2018 4:00pm - 4:45pm
Salon 4

4:00pm

S032: Work Alienation Across the Library: A Marxist Take on Library Management
Feeling overloaded, burned out, or just plain frustrated at the system? You may be experiencing work alienation. This presentation investigates this increasingly common phenomenon in academic libraries, its occurence in technical services, and implications for library management using the author's original research on the topic.

**A pre-session survey is open now.  This survey will inform this presentation and you are encouraged to complete the survey.

Speakers
avatar for Zorian Sasyk

Zorian Sasyk

E-Resource and Discovery Librarian, Metropolitan State University


Monday March 5, 2018 4:00pm - 4:45pm
Room 301

4:00pm

S033: Smoothing the Path of the Research Journey: Designing for User Experience in Academic Libraries
From eye tracking to persona development, various techniques have been tested in user experience design for academic libraries. But as technology and expectations evolve, great UX remains a moving target. This session will cover the essential UX tools and research findings for optimizing the experience for your own unique users.

Moderators
avatar for Michael Groth

Michael Groth

Senior Brand Manager, International, Emerald Publishing
Michael Groth is Senior Brand Manager at Emerald Publishing, where he oversees international brand strategy and implementation across regional markets via digital, social, conference, thought leadership and PR channels. Mike has spent over 20 years in marketing for scholarly publishing... Read More →

Speakers
avatar for Elizabeth German

Elizabeth German

Service Design Librarian, Texas A&M University
Beth is an Assistant Librarian at Texas A&M University where she is the Service Design Librarian. In this role she connects user experience and project management to develop and enhance library tools and services. She received her Professional Management Professional certification... Read More →
avatar for Kara Kroes Li

Kara Kroes Li

Director of Product Management, EBSCO Information Services
As Director of Product Management for EBSCO, Kara is responsible for understanding the needs of end-users, librarians, and publishers and distilling those needs into product initiatives. Her current areas of focus are user experience, librarian workflows, and partnerships. Prior to... Read More →
avatar for Frankie Sewell

Frankie Sewell

Head of Customer Insight, Emerald Publishing
Frankie heads up all Customer Insight and Customer Experience at Emerald Publishing. He draws on over a decade of experience from both agency and client side. His passion is the Customer and strives to make their experience as easy as possible. Outside of work he frequently enjoys... Read More →


Monday March 5, 2018 4:00pm - 4:45pm
Room 202

4:30pm

S036-03 - Transfer Code of Practice
The Transfer Code of Practice is a NISO recommended practice that provides best practices for publishers when journals transfer from one publisher to another. Additionally, it provides librarians and other information supply chain stakeholders with notifications when those transfers occur. 

Speakers
avatar for Jennifer Bazeley

Jennifer Bazeley

Coordinator, Collection Access and Acquisitions, Miami University (OH)
Jennifer Bazeley has a BM and an MM in viola performance from the Eastman School of Music and an MLIS from Dominican University in Illinois. Her love of serials and electronic resources started with a student job in the DePaul University Library in Chicago, IL. Since completing her... Read More →


Monday March 5, 2018 4:30pm - 4:45pm
Room 105
 
Tuesday, March 6
 

9:15am

S046-01: Troubleshooting 101: how to fix broken things under pressure
This presentation describes a troubleshooting workflow for bug reports submitted by patrons, who often need access restored ASAP. It will address lines of communication, Cornell’s division of labor, our investigative thought process, as well as common problems and their fixes. Includes LOLcats for moral support.

Speakers
avatar for Heather Shipman

Heather Shipman

E-Resource Specialist, Cornell University Library
Heather Shipman coordinates Cornell's ebook ordering team and is part of the e-resource troubleshooting team. She tends to stick her nose into everything to see how it works.


Tuesday March 6, 2018 9:15am - 9:30am
Room 105

9:15am

S044: Are they finding what they are looking for? An analysis of two years of customer EDS Searches compared to full-text downloads
In this session, the researchers (directors at a small private college) will discuss their experiences analyzing two years of EDS search data as compared to  full-text downloads by customers during the same period. Lessons learned and practical advice for conducting similar analysis at other institutions will be shared.

Speakers
avatar for Briana Daly

Briana Daly

Student Research Assistant
avatar for Trevor A. Dawes

Trevor A. Dawes

Vice Provost for Libraries and Museums and May Morris University Librarian, University of Delaware Library
I am an experienced librarian and educator.
avatar for Russell Michalak

Russell Michalak

Director (Library, Archives, & Learning Center), Goldey-Beacom College
Russell Michalak, MLIS, joined Goldey-Beacom College (GBC) in 2010. As Director of Library & Learning Center/Assistant Professor, he oversees all operations of the library including the annual budget. In addition, he supervises and hires librarians, tutors, paraprofessionals, as well... Read More →
avatar for Monica Rysavy

Monica Rysavy

Director & Assistant Professor, Office of Institutional Research & Training, Goldey-Beacom College
Monica D.T. Rysavy, Ph.D. is the Director of Institutional Research and Training for Goldey-Beacom College in Wilmington, Delaware. In this role she leads all institutional research and data analysis projects for the College. Her office provides faculty and staff training support... Read More →


Tuesday March 6, 2018 9:15am - 10:00am
Room 203

9:15am

S047: Create Your Own Terms of Use: Deploying Project Management Principles for Designing Licensing Workflow & Record Preservation
Change management resides at the heart of electronic resources librarianship and is crucial when overseeing the licensing review and preservation process. Project management principles can help ERLs frame evolving workloads and faciliate long-term records preservation. This session provides a case study for simplifying license management in an academic research library.

Speakers
avatar for Stephanie Hess

Stephanie Hess

Electronic Resources Librarian, Binghamton University (SUNY)
Stephanie P. Hess has worked in a variety of Technical Services positions since 1998. She is currently the Electronic Resources Librarian at Binghamton University (SUNY) and possesses an extensive background in acquisitions, cataloging, collection development, and serials managem... Read More →


Tuesday March 6, 2018 9:15am - 10:00am
Room 106

9:15am

S045: Taking Charge of Your Career
This session will provide information useful for first-time job seekers, those applying for promotions, as well as those looking to change institutions or career paths. I'll review how to polish resumes and CVs, to use technology and social media to find jobs, and to interview, present, and negotiate confidently. 

Speakers

Tuesday March 6, 2018 9:15am - 10:00am
Room 204

9:15am

S040: Getting Back to the Basics: E-Resource Perspectives from a Holistic Approach
The presenter will discuss collaboration within external entities (outside e-resources department) to gain perspectives of how e-resources are taught, troubleshooted, and understood by library faculty, campus faculty, staff, and students; as well as, how we as librarians can include these learned outcomes within our day to day responsiblities.

Speakers
EM

Esther Medina De León

Assistant Librarian, Texas Tech University Library
Texas Tech University Library



Tuesday March 6, 2018 9:15am - 10:00am
Salon 5

9:15am

S041: A tale of two assessments: A two-pronged approach to improve your discovery tool
Discovery tools are often users’ first impression of the library, so continuous assessment is critical to identify/solve usability issues. We will share two approaches (usability testing and a survey widget) for determining necessary changes that we used to assess EDS. Both methods can be done entirely online at a distance. Takeaways can be used to enhance your discovery tool effectiveness or to improve future assessment efforts.

Speakers
avatar for Carrie Bertling Disclafani

Carrie Bertling Disclafani

Distance Education Librarian, Johns Hopkins University
avatar for Jennifer Hill

Jennifer Hill

Distance Ed Lib/Electronic Resources Manager, Johns Hopkins University


Tuesday March 6, 2018 9:15am - 10:00am
Salon 6

9:15am

S042: Digital Publishing: A Home for Faculty in the Library
Libraries must answer the call from faculty and step confidently into their roles as digital publishers. We highlight examples coming from the law library field that demonstrate the role libraries have in stimulating, supporting, and sustaining, faculty publishing, in addition to challenges presented when the library becomes a digital publisher.

Speakers
avatar for Kyle K. Courtney

Kyle K. Courtney

Copyright Advisor, Harvard Library
Kyle K. Courtney is an attorney, librarian, and gentleman farmer, presently working as the Copyright Advisor out of Harvard University's Office for Scholarly Communication. Kyle created the Copyright First Responder network for Harvard, which is a team of copyright trained librarians... Read More →
avatar for Claire DeMarco

Claire DeMarco

Associate Director for Digital Strategies and Innovation, Harvard University



Tuesday March 6, 2018 9:15am - 10:00am
Room 301

9:15am

S043: Cameo Role: Casting the Future of Film in the Library in the Face of Content, Demand and Technology Change
Streaming video is a key initiative of Pennsylvania State University’s 2016-2020 Strategic Plan. This presentation covers three uniquely intertwined areas that are central to achieving these goals – content licensing (in a complex rights landscape), feedback loops (to better appreciate demand), and new technologies (to ensure effective ongoing content delivery).

Speakers
avatar for Tom Humphrey

Tom Humphrey

COO, Kanopy
Tom has a passion for film and firmly believes in its role in education and its power to impact and engage. At ER&L 2015, he co-delivered a presentation entitled "True Impact: Moving the conversation about impact beyond “usage” to assessing real educational outcomes" (with the... Read More →
avatar for Amanda Maple

Amanda Maple

Music Librarian and Acting Head, Arts and Humanities Library, Pennsylvania State University
avatar for Matthew Wayman

Matthew Wayman

Head Librarian, Penn State Schuylkill


Tuesday March 6, 2018 9:15am - 10:00am
Room 202

9:30am

S046-02: So Many Tools: an Overview of Electronic Resource Assessment Tools at Columbia University Libraries
This presentation will highlight locally developed assessment tools that can be adopted and expanded upon at other institutions. Tools highlighted will include a vendor report card that grades resource performance, an auto populated Google renewal Calendar, and locally developed Vendor Assessment Reports. Presenters will speak briefly on vendor analysis tools.

Speakers
avatar for Amanda Bielskas

Amanda Bielskas

Head, Collection Management, SESSL, Columbia University
Amanda Bielskas is the Head of Collection Managment for Science, Engineering & Social Science Libraries at Columbia University and has been at Columbia since 2007. She earned her M.L.S. at Long Island University, has a B.A. in Environmental Geology from SUNY Plattsburgh, and has... Read More →
avatar for Colleen Major

Colleen Major

Head, E-Resources Management, Columbia University
Colleen Major is Head of Electronic Resources Management: Operations & Analysis for Columbia University Libraries, where her work focuses on the electronic resource life cycle.


Tuesday March 6, 2018 9:30am - 9:45am
Room 105

9:45am

S046-03: That's the Ticket! Creating a Homegrown Library Ticketing System Using Google Apps
Ticketing systems have many advantages for reporting and resolving problems in a library.  Unfortunately, proprietary ticketing systems are often expensive or complicated;  This presentation will discuss how our library used Google Apps and simple (and shareable) coding to create a ticketing system that works for many areas of the library.  

Speakers
KH

Katharine Hall Baldwin

Marymount University
MB

Meghan Burke

Metadata/Electronic Resources Librarian, Marymount University
MY

Mason Yang

Electronic Services Librarian/Associate Professor, Marymount University


Tuesday March 6, 2018 9:45am - 10:00am
Room 105

10:45am

S052: Troubleshooting Your Troubleshooting: A Guide to Recognizing Patterns, Making Decisions, and Delegating
Are you feeling overwhelmed by the variety and number of resource access issues you're asked to fix? This presentation provides a guide to common resource access issues, ways to recognize patterns or larger concerns, methods for creating workflow standardization, and opportunities for delegation in access error investigation and repair.  

Speakers
avatar for Erin Finnerty

Erin Finnerty

Electronic Resources Librarian, Temple University


Tuesday March 6, 2018 10:45am - 11:30am
Room 301

10:45am

S050: Getting Started with Usage Statistics
Usage statistics are one of the areas that many ERLs engage with on a daily basis. Before you can figure out how to use usage stats to inform purchasing and other decisions, you need to know how and where to find them! This session is aimed at the beginning librarian who is wondering how, where and why to get usage statistics.

Speakers
avatar for Whitney Bates-Gomez

Whitney Bates-Gomez

Electronic and Continuing Resources Librarian, Georgia State University
ER&L is one of the highlights of my year -- I always learn so much! I would be happy to chat about academic libraries (something I am new to!), Atlanta (also new!) and anything that generally makes the work life of an ERL easier and more fun. I also serve on the ER&L Poster Committee.Any... Read More →



Tuesday March 6, 2018 10:45am - 11:30am
Salon 5

10:45am

S051: Diversity - More Than a Policy
This session will ask audience members to share their experiences and thoughts regarding diversity as either a person from an underrepresented group or as a supervisor creating a diverse environment.  Any and all kinds of experiences are welcome.

Speakers
AE

Alice Eng

Electronic Resources Librarian, Wake Forest University
avatar for Hilary Robbeloth

Hilary Robbeloth

Systems & Discovery Librarian, University of Puget Sound



Tuesday March 6, 2018 10:45am - 11:30am
Salon 6

10:45am

S053: Publisher Platforms and NISO's PIE-J: Working together to improve e-journal access
Certain platform designs can inadvertently negatively affect the access of e-journals. NISO's PIE-J (Presentation and Identification of E-Journals) offers guidelines on how best to avoid this. In this session, two publishers discuss how they used PIE-J in their platform design to ensure access and discoverability of e-journal content over time.

Speakers
avatar for Sarah (Sally) Glasser

Sarah (Sally) Glasser

Serials/E-Resources Librarian, Hofstra University
Sally Glasser is Serials/E-Resources Librarian at Hofstra University (Hempstead, NY) and Chair of NISO's PIE-J Standing Committee.
avatar for Stephanie Kaelin

Stephanie Kaelin

Library Sales Manager, Cambridge University Press
Stephanie Kaelin enjoys a hybrid role, managing the Account Development program, which focuses on post-sale support and customer engagement, while also looking after sales in the NY region. She has over 10 years of experience at several major academic presses and is enthusiastic about... Read More →
avatar for Anne-Marie Viola

Anne-Marie Viola

Discovery & Product Usage Manager, SAGE Publishing
I coordinate discovery-related initiatives and product usage reporting for all online products at SAGE Publishing, the leading independent academic and professional publisher. I'm interested in talking about the library discovery ecosystem and the role metadata derivatives play in... Read More →


Tuesday March 6, 2018 10:45am - 11:30am
Room 202

11:00am

S055-02: Triple Play with JSTOR Books: Lessons from a Hybrid DDA/EBA Project with Local and Consortial Elements
Offering fixed costs and other advantages over demand-driven projects, evidence-based models of acquisition have surged in popularity among academic libraries. This presentation traces a large, popular, and expensive single-campus implementation of JSTOR Books DDA on its journey to a tripartite hybrid successor involving new EBA (local) and DDA (consortium) elements. 

Speakers
avatar for Harold Colson

Harold Colson

eBooks Strategist, US History Librarian, International Relations Librarian, Social Sciences Collection Strategist, UC San Diego
Harold has been a selector and subject liaison at UCSD since 1988. He holds degrees from Wake Forest University and Indiana University. Cannot resist these conversation starters: Rolling Stones, craft beer, college football, genealogy, Route 66, Moomins.


Tuesday March 6, 2018 11:00am - 11:15am
Room 105

11:15am

S055-03: Analyzing Cost Effectiveness of a Print and Ebook Collection Using GreenGlass and Publisher Data
Access to eresource collection analysis tools lead libraries to believe that they can quickly and easily analyze their collections - both print & electronic. This presentation looks at global assessment of book collections: how use is counted differently and whether print and electronic can be compared by employing ratios.

Speakers
avatar for Tina E Chrzastowski

Tina E Chrzastowski

Head of Access & Delivery Services, Santa Clara University Library
avatar for Jessica Harris

Jessica Harris

Head of Electronic Resources & Serials, Santa Clara University Library


Tuesday March 6, 2018 11:15am - 11:30am
Room 105

1:00pm

S057: Getting started on the right foot with Ezproxy
Presenter will discuss the software's capabilities and go over the download and installation of the software, and existing documentation.  I will suggest best practices for editing the configuration logs. I will address the pros and cons of locally hosted and OCLC hosted Ezproxy servers. 

Speakers
SA

Shawn Ammon

Client Support Analyst II, Health Sciences Library



Tuesday March 6, 2018 1:00pm - 1:45pm
Salon 5

2:00pm

S068-01: Making It Work! Sharing *Great* E-Book Metadata Along A Specialized Supply Chain
Publishers, libraries, aggregators, preservation agencies, collection management systems and discovery services all serve crucial roles in the provision of e-book content and data to end users. However: quality e-book metadata is elusive for all. This session will discuss the NISO initiative which aims to break down barriers to sharing and understanding e-book metadata issues across stakeholders.

Speakers
avatar for Nettie Lagace

Nettie Lagace

Associate Executive Director, NISO - National Information Standards Organization
Nettie Lagace is the Associate Executive Director at NISO, where she is responsible for facilitating the work of NISO's topic committees and development groups for standards and best practices, and working with the community to encourage broad adoption of this consensus work. Prior... Read More →


Tuesday March 6, 2018 2:00pm - 2:15pm
Room 105

2:00pm

S067: Usage at Scale: Providing access to consortial usage data
The Texas State Library and Archives Commission administers two of the largest e-resource consortiums in the United States. This session will review what data is typically available and how the data available to consortia can be collected and normalized to provide data at the consortial, institutional, and campus level.

Speakers
avatar for Ann Griffith

Ann Griffith

Electronic Resources Coordinator, Texas State Library and Archives Commission
Ann Griffith works in Austin, Texas at the Texas State Library & Archives Commission's Library Development and Networking Division, primarily with the TexQuest (Texas K-12 public and open enrollment charter schools) and TexShare (Texas public, academic, and clinical medical libraries... Read More →
DC

Danielle Cunniff Plumer, Ph.D., M.S.I.S.

Statewide Resource Sharing Coordinator, Texas State Library and Archives Commission
avatar for Russlene Waukechon

Russlene Waukechon

TexShare e-Resources Coordinator, Texas State Library and Archives Commission


Tuesday March 6, 2018 2:00pm - 2:45pm
Room 204

2:00pm

S061: The JCAE DB: Journal Collection Analysis and Evaluation for Outreach and More!
We’ve created a tool to provide journal collection analysis reports which bring together data from any data source, including cost, usage, subjects, holdings, and both external and locally produced evaluative criteria. Learn how we use these reports for academic departmental outreach and to inform library liaison decision-making.

Speakers
NG

Nat Gustafson-Sundell

Collections Librarian, Minnesota State University, Mankato
Minnesota State University, Mankato
ER

Evan Rusch

Reference Librarian, Minnesota State University, Mankato


Tuesday March 6, 2018 2:00pm - 2:45pm
Salon 3

2:00pm

S063: Vendor Relations: Evolving Ethos and Etiquette
Librarians must work productively with vendors, even when competing interests make it seem impossible. How can you advocate for your library while maintaining vendor relationships? We will discuss practical techniques you can use to get the best deal possible and make the wisest use of resources while maintaining positive relationships. 

Speakers
avatar for Laurel Sammonds Crawford, MLIS

Laurel Sammonds Crawford, MLIS

Head of Collection Development, University of North Texas Libraries
Laurel has a BS in Zoology and earned her MLIS from Louisiana State University. Her research interests include collection analysis, electronic resource use and delivery, and library leadership.
AR

Allyson Rodriguez

Coordinator of Electronic Resources, University of North Texas



Tuesday March 6, 2018 2:00pm - 2:45pm
Salon 5

2:00pm

S066: Aargh, Matey! Engaging Students with Augmented Reality (and Pirates)
Augmented Reality on a budget? No problem! The John F. Moss Library has used the free HP Reveal (formerly Aurasma) mobile app to engage students at Texas A&M University-Texarkana for the last two years, and we are here to share our experience. We will cover how to get started and beyond!

Speakers
KH

Kendra Harrell

Acquisitions Assistant, Texas A&M University - Texarkana
TS

Teri Stover

Library Director, Texas A&M University - Texarkana


Tuesday March 6, 2018 2:00pm - 2:45pm
Room 202

2:00pm

S062: Discovery elsewhere: using the EDS API in mobile, voice searching, and beyond
This session will look at the integration of discovery and ways to leverage the EBSCO Discovery Service API within the learning management system, within a Bento environment, within a mobile interface, within Alexa or Google Home, or within the ILS interface of the library’s choosing.

Speakers
avatar for Eric Frierson

Eric Frierson

Senior Director of Field Engineering, North America, EBSCO
Hey! I'm the team lead for library services engineering and integration for EBSCO. This means I can answer any question you might have about integrating EDS or the EDS API into your library and campus. I'm also a developer, building applications that use our API in outside-of-the-box... Read More →
avatar for William H. Mischo

William H. Mischo

Head, Grainger Engineering Library Information Center and Berthold Family Professor in Information Access and Discovery, University of Illinois at Urbana-Champaign
avatar for Rob O'Connell

Rob O'Connell

Director of Discovery, Access and Digital Engagement, Smith College Libraries


Tuesday March 6, 2018 2:00pm - 2:45pm
Salon 4

2:30pm

S068-03: Data Science Collecting in Print
Data science is an interdisciplinary field that crosses into several domains. This creates a collection development challenge for a field becoming increasingly important to academia and industry. Join us to learn how we used GOBI, websites, reading lists, and course syllabi to build a niche data science print collection.

Speakers
avatar for Heidi Tebbe

Heidi Tebbe

Collections & Research Librarian for Engineering and Data Science, NC State University Libraries
Heidi Tebbe is the Collections & Research Librarian for Engineering and Data Science at North Carolina State University. She manages collections for subjects including engineering, computer science, physics, astronomy, and data science.
avatar for Mira Waller

Mira Waller

Department Head, Research Engagement, Libraries, North Carolina State University


Tuesday March 6, 2018 2:30pm - 2:45pm
Room 105

3:15pm

S072: Small Data Management: Master Data for Better Collection Analysis
While librarians often speak about data management for external data, little has been said about managing internal data in a systematic manner. Information about the need, along with tools and methodologies, for starting a small-scale data management program for internal collection analysis and assessment purposes will be discussed.

Speakers
avatar for Jared Howland

Jared Howland

Collection Development Coordinator, Brigham Young University
Jared Howland has worked at the Brigham Young University library since 2003 and is currently the Collection Development Coordinator. Prior to that, he worked as the Collection Assessment Librarian, Head of Catalog Services, and Electronic Resources Librarian at BYU.



ERandL pptx

Tuesday March 6, 2018 3:15pm - 4:00pm
Salon 5

3:15pm

S076: Family Feud: Does Size Matter? An Institutional Perspective
The wildly popular Family Feud: ER&L Edition returns with a look at careers.  Come explore the best and worst of working for different sized institutions. A panel discussion on librarian career paths and career development will follow the game.  David vs. Goliath....who has a better handle on their careers?

Speakers
avatar for Arta Kabashi

Arta Kabashi

Account Manager, ProQuest
Arta Kabashi
avatar for Carol Seiler

Carol Seiler

Account Services Manager, EBSCO Information Services
avatar for Steve Shadle

Steve Shadle

Head, Serials Cataloging, University of Washington
Steve plans, organizes, and directs the work of the Serials Cataloging Unit at the UW Libraries. In addition, Steve supports systems and services that provide access to electronic serials and journal full-text. Steve's background in serial standards began with his work as an ISSN... Read More →



Tuesday March 6, 2018 3:15pm - 4:00pm
Room 204

3:15pm

S070: Web-Scale Discovery & the Advanced User
What role does web-scale discovery play in the advanced user's online research workflow? Using multiple methodologies, including biometrics and facial expression analysis, researchers from Brown University Library and EBSCO Information Services collaborated to understand how graduate students use web-scale discovery in the course of their research.

Speakers
avatar for Deirdre Costello

Deirdre Costello

Director, UX Research, EBSCO Information Services
Comic books, animal rights and UX, of course!
JN

Jeanette Norris

Metadata Management Librarian, Brown University



Tuesday March 6, 2018 3:15pm - 4:00pm
Salon 3

3:30pm

S077-02: Building a data-positive library culture from the ground up: strategies for small and mid-sized libraries
Using Westfield State University's Ely Library as a case study, this session presents strategies librarians can use for improving data skills, increasing cross-department collaboration, creating a data-positive culture, and gaining staff support for data-related projects. This short talk is particularly geared towards solutions that are free or low-cost.

Speakers
avatar for Becca Brody

Becca Brody

Collection Strategy Librarian, Westfield State University
I am a reference/instruction librarian who fell into the e-resource and serials management world by accident. I also recently finished an MPA in nonprofit management, which encouraged me to think more broadly about how to encourage organizational change and move data-informed projects... Read More →


Tuesday March 6, 2018 3:30pm - 3:45pm
Room 105

4:15pm

S086-01: Playing Hide 'n Seek with electronic resource metrics: Seeking the hidden work in electronic resource management
Often statistcs or metrics for electronic resouces focus on usage, but that neglects the work during acquiring, licensing, and activating resources, as well as the ongoing work related to electronic resources.  The staff that deal with this often have no way to illustrate their work for reporting purposes.

Speakers
avatar for Jessie Copeland

Jessie Copeland

Assistant Director, Resource Management, Emory University


Tuesday March 6, 2018 4:15pm - 4:30pm
Room 105

4:15pm

CANCELLED S081-01: Understanding University Administrators: Misconceptions, Metrics, and Strategies
As part of faculty governance, and recently wrapping up a two-year stint as the Associate Chair of the NC State Faculty, Darby Orcutt works very closely with the Chancellor, Provost, and other high-level administrators of his university, and will share insights into their thought and decision-making processes.

Speakers
avatar for Darby Orcutt

Darby Orcutt

Assistant Head, Collections & Research Strategy, NC State University Libraries
I am a librarian, teacher, researcher, and leader deeply interested and involved in interdisciplinary and computational research, the future of higher ed, and cultural aspects of digital transformation.Assistant Head, Collections & Research Strategy, NC State University LibrariesFaculty... Read More →



Tuesday March 6, 2018 4:15pm - 4:30pm
Salon 5

4:15pm

S079: Into the Great Wide Open: Licensing, Vendor Relations, and Data Security During "Interesting Times"
Ask not for whom the bot behind a geographically-unusual IP tolls. In the age of Sci-Hub, it tolls for thee. This practical, foundation-level presentation will discuss the areas of intersection between licensing, vendor relations, and the successful resolution of incidents of prohibited use of content and their associated IP blocks.

Following this session, participants will be able to recognize and favorably negotiate key license terms relating to sharing and access of resources and data privacy, work with vendors in a productive manner to resolve incidents of prohibited use, such as excessive downloading and its oft-accompanying IP block, to both parties’ mutual satisfaction.

Speakers
avatar for Kate Hill

Kate Hill

Electronic Resources Librarian, University of North Carolina at Greensboro
avatar for Tessa Minchew

Tessa Minchew

Electronic Resources Librarian, North Carolina State University Libraries
Tessa Minchew is an Electronic Resources Librarian at the North Carolina State University Libraries. Her duties include e-resources licensing; package, project, knowledgebase and e-resources management; discovery troubleshooting; cataloging policy and procedure oversight; internal... Read More →


Tuesday March 6, 2018 4:15pm - 5:00pm
Salon 3

4:15pm

S080: Moving Beyond IP Authentication: The New Frontier in Single Sign-On
Libraries often rely on IP authentication to support resource access. Yet changing user workflows, a need for personalization and better security dictates a new approach. This session will discuss how libraries can move beyond IP authentication to one that is more secure, personalized and is easy to setup and manage. 

Speakers
avatar for Andrew Nagy

Andrew Nagy

Director of Software Innovation, EBSCO
The library community is undergoing a disruption in how we use technology. It's new, it's open source, and it's community driven to support a community of innovation. Talk to me about FOLIO - the open source library services platform!
DS

Dale Saenz

Library Director, Laredo Community College
avatar for Rob Scaysbrook

Rob Scaysbrook

Head of Sales, OpenAthens


Tuesday March 6, 2018 4:15pm - 5:00pm
Salon 4

4:30pm

S081-02: Communicating Accessibility to Third Party Vendors
Technologies have emerged so quickly since the onset of the internet that digital accessibility is often overlooked. As much of a library's online resources are provided via third parties, prioritizing accessibility can be very challenging. In what ways might librarians communicate their commitment to accessibility to vendors? This presentation is geared towards librarians ready to start promoting accessibility in their institutions and includes a basic introduction to concepts and standards in accessibility as well as a brief overview of landmark disability legislation.

Speakers
avatar for Faye O'Reilly

Faye O'Reilly

Digital Resources Librarian, Wichita State University Libraries
Ask me about digital accessibility & underserved patron populations outreach via electronic resources.




Tuesday March 6, 2018 4:30pm - 4:45pm
Salon 5

4:45pm

S081-03: EBA, DDA, ATO, Oh My! - Testing Different Acquisitions Models for the Best ROI
New acquisitions models are revolutionizing library purchasing, but are they also adding value to library collections? This presentation discusses one library’s experience with evidence-based, demand-driven, and access to own acquisitions models, including implementation, benefits and drawbacks, and how experimentation with the new models lowered costs and increased return on investment.

Speakers
avatar for Kelly M. Singh

Kelly M. Singh

Head of Collection Management, Embry-Riddle Aeronautical University
Former academic public services librarian turned technical services librarian, handling acquisitions, e-resources, and licensing. My interests include data & open data trends, e-resource budgeting, and STEM resources.



Tuesday March 6, 2018 4:45pm - 5:00pm
Salon 5
 
Wednesday, March 7
 

8:30am

S091: Documentation & training 101, AKA: having a Plan B for staffing emergencies
In this presentation, I’ll discuss how I’ve approached documentation and training, both as a staff member “hit by a bus” and as the backup left to pick up the pieces. I’ll address why this is important, where you even begin, what’s worked, what hasn’t, and what I’m still wrestling with.

Speakers
avatar for Heather Shipman

Heather Shipman

E-Resource Specialist, Cornell University Library
Heather Shipman coordinates Cornell's ebook ordering team and is part of the e-resource troubleshooting team. She tends to stick her nose into everything to see how it works.


Wednesday March 7, 2018 8:30am - 9:15am
Salon 6

8:30am

S095: The Access vs. Cost Conundrum: Balancing the Provision of Electronic Resources at the World Bank in a Time of Change
To achieve its twin goals of ending extreme poverty and promoting shared prosperity, the World Bank President announced a set of reorganization plans at its Annual Meeting in October 2013. To address expenditure review and strategic staffing, World Bank Library had to navigate the access/cost conundrum for effective e-resources management.

Speakers
avatar for Mwangala Mboo

Mwangala Mboo

IT Analyst, The World Bank Group
Mwangala Mboo is an eResources Analyst at the World Bank Group where she is responsible for acquisitions and licensing, content/product evaluation, user needs analysis, and financial recording and reporting. She has worked for a developing country government, a diplomatic mission... Read More →


Wednesday March 7, 2018 8:30am - 9:15am
Room 106

8:30am

S088: The Bookstore is for T-Shirts: Cooperatively Marketing the Library’s Ebooks as Textbooks
Textbook affordability has become a key concern for faculty, publishers, and librarians. A librarian-publisher team will provide a toolkit for librarians interested in identifying ebooks within their collection that may be used as affordable course texts, as well as methods for working with publishers and faculty in collaborative marketing.

Speakers
MD

Maura Diamond

Director, Institutional Sales, Springer Nature
avatar for Kelly M. Singh

Kelly M. Singh

Head of Collection Management, Embry-Riddle Aeronautical University
Former academic public services librarian turned technical services librarian, handling acquisitions, e-resources, and licensing. My interests include data & open data trends, e-resource budgeting, and STEM resources.
avatar for Krystie Wilfong

Krystie Wilfong

Associate College Librarian for Collection Management and Scholarly Communications, Bates College


Wednesday March 7, 2018 8:30am - 9:15am
Salon 3

8:30am

S089: Improving User Engagement: A Case Study from Caltech
This presentation by Caltech will discuss how the library integrated discovery within the front-end of the library’s choosing. The presenters will look at the use of a Drupal-based content management system to manage the front-end experience, control day-to-day content updates, and deliver an optimal experience to users without involving IT.

Speakers
LN

Laurel Narizny

Systems Librarian, Caltech Library
avatar for Heather Wilson

Heather Wilson

Acquisitions & Electronic Resources Librarian, Caltech Library
Right now, I spend most of my work time obsessing about authentication, battling a link resolver, and manipulating CORAL. Please talk to me about these things! (Seriously. I need all the tips I can get.)


Wednesday March 7, 2018 8:30am - 9:15am
Salon 4

9:30am

S098: Navigating connections between acquiring, licensing, invoicing and collection assessment: a plan to survive big package deals, mini packages, and fund splits
Collection decisions depend on the representation of accurate detailed information.  This presentation will demonstrate our methods, including why and how we created a product Master list with product IDs and product codes for tracking and at-a-glance recognition. Package deals, mini packages, and fund splits will be discussed in detail.

Speakers
avatar for Karen Gallacci

Karen Gallacci

Electronic Resources Librarian, Southern Illinois University Edwardsville
I have been Electronic Resources Librarian at SIUE since August 2016. We use Exlibris SFX link resolver through our consortium. I had 4 years previous experience with SFX at another academic institution. I attended ER&L last year for the first time and think it is a great con... Read More →



Wednesday March 7, 2018 9:30am - 10:15am
Salon 5

9:30am

S103: Strength in Numbers: Leveraging global collaboration to standardize IR usage measurement and assessment
This session will discuss the IRUS-USA pilot project, a joint effort between JISC and DLF, which enables Institutional Repositories to share and compare usage data based on the COUNTER standard. The presentation will highlight the outcome of work to date and the opportunities for international coordination and cooperation.

Speakers
JL

Jo Lambert

Service Manager, JISC
Jo Lambert manages a number of services and projects at Jisc, a UK registered charity that champions the use of digital technologies in education and research. Current work includes managing UK shared analytics services such as the Journal Usage Statistics Portal (JUSP) and Institutional... Read More →
avatar for Santi Thompson

Santi Thompson

Head, Digital Research Services, University of Houston
Santi Thompson is the Head of Digital Research Services at the University of Houston (UH) Libraries. In this role, he develops policies and workflows for the digital components of scholarly communications, including digital research support and digital repositories. Santi publishes... Read More →


Wednesday March 7, 2018 9:30am - 10:15am
Room 106

9:30am

S101: AI and the research ecosystem
How can we help students and researchers cultivate knowledge over merely consuming information? With an enormous pool of information existing across a wide range of fragmented sources and growing every day, can AI technologies facilitate an efficient and accurate topic exploration, and enable easy access to trusted, peer-reviewed content?

Speakers
avatar for Michael Levine-Clark

Michael Levine-Clark

Dean, University of Denver Libraries
avatar for Ryan Mayfield

Ryan Mayfield

Director of Global Affairs, Yewno
Ryan directs Global Affairs at Yewno, and is an Entrepreneur-in- Residence at the StanfordUniversity Peace Innovation Lab. He works to address challenges of global awareness and riskwith a blend of user analysis, core value propositions, and cutting-edge technology. Previously,he... Read More →


Wednesday March 7, 2018 9:30am - 10:15am
Room 204