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ER&L 2018 has ended

13th Annual Conference | March 4-7, 2018 | Austin, Texas & Online

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avatar for Frankie Sewell

Frankie Sewell

Emerald Publishing
Head of Customer Insight
York, United Kingdom
Frankie heads up all Customer Insight and Customer Experience at Emerald Publishing. He draws on over a decade of experience from both agency and client side. His passion is the Customer and strives to make their experience as easy as possible.

Outside of work he frequently enjoys Formula 1 and wine, although often separately.
Sunday, March 4
 

11:00am CST

Registration Open Registration Desk

1:00pm CST

5:00pm CST

 
Monday, March 5
 

9:00am CST

10:45am CST

11:30am CST

1:15pm CST

2:00pm CST

3:00pm CST

3:15pm CST

3:30pm CST

4:00pm CST

5:00pm CST

7:30pm CST

 
Tuesday, March 6
 

9:15am CST

10:00am CST

10:45am CST

11:30am CST

1:00pm CST

2:00pm CST

3:15pm CST

4:15pm CST

 
Wednesday, March 7
 

8:30am CST

9:30am CST

1:00pm CST