ER&L 2018 has ended

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ER&L 2018

13th Annual Conference | March 4-7, 2018 | Austin, Texas & Online

SURVEY | OFFICIAL WEBSITE | PRESENTATION FILES | ONLINE CONF INFO | DESIGNING FOR DIGITAL (D4D)

Frankie Sewell

Emerald Publishing
Head of Customer Insight
York, United Kingdom

Frankie heads up all Customer Insight and Customer Experience at Emerald Publishing. He draws on over a decade of experience from both agency and client side. His passion is the Customer and strives to make their experience as easy as possible.

Outside of work he frequently enjoys Formula 1 and wine, although often separately.

11:00am CST

Registration Open Registration Desk

1:00pm CST

W05: So Now It’s Your Job to Fix This: Learning How to Troubleshoot E-Resource Problems Room 105Vanessa French • Josh Petrusa

5:00pm CST

UT Libraries + ER&L Welcome Reception Zlotnik Family Ballroom Lobby

9:00am CST

Content Standards and Their Consequences: How Platform Power is Reshaping Global Communications Policy Salon 4Robyn Caplan

10:45am CST

S008: Merging and Meshing Data in Collections: Finding Measures to Demonstrate an Academic Library’s Positive Value Room 105Alice Daugherty

11:30am CST

Lunch and Learn with Ex Libris: Connecting Library Resources to the Classroom using Leganto Salon 3Mary-Lynn Bragg • ExLibris

1:15pm CST

S014: Discovery Analytics: How Patrons at Three Campuses Interacted with Primo Room 301Annis Lee Adams • Margot Hanson • Laura Wimberley

2:00pm CST

P04: Summon to Primo: Changing Systems, Changing Workflows Exhibit HallKerry Walton

3:00pm CST

S020: Do we know what we are paying for? Assessment of use of electronic resources Salon 4John McCullough • Jan Sung

3:15pm CST

S026-02: Point of Need: Using personas to meet users' research and scholarship needs Room 105Melissa Gustafson

3:30pm CST

S026-03: Listening to Stories: Partnerships between faculty, publishers and the library Room 105Lou Palmer • Rebekah Shaw

4:00pm CST

S033: Smoothing the Path of the Research Journey: Designing for User Experience in Academic Libraries Room 202Michael Groth • Elizabeth German • Kara Kroes Li • Frankie Sewell

5:00pm CST

Vendor Reception Exhibit Hall

7:30pm CST

5th Annual Battledecks @ ER&L Room 301Jesse Koennecke

9:15am CST

S041: A tale of two assessments: A two-pronged approach to improve your discovery tool Salon 6Carrie Bertling Disclafani • Jennifer Hill

10:00am CST

Break with Exhibitors Exhibit Hall

10:45am CST

S048: New Competencies in Reporting & Analytics Salon 3Jessie Ransom • Margaret Briand Wolfe

11:30am CST

Lunch and Learn with EBSCO Salon 3Eric Frierson • Kara Kroes Li • Andrew Nagy • EBSCO Information Services

1:00pm CST

S060: Crying, Waiting, Hoping: How to Make Sure Your Remote Users Can Access e-Resources Room 204Michael Peters • Hank Sway

2:00pm CST

S065: Open Access Content in Discovery Room 301Neuwirth, Eddie • Danielle Ostendorf • Alisha Quagliana

3:15pm CST

S074: Going Where Our Users Are: Enhancing Discovery and Access Beyond Traditional Library Tools Room 301Jason Chabak • Michael Levine-Clark

4:15pm CST

S087: Analyzing Linked Data from an SEO Perspective Room 106Trey Gordner

8:30am CST

S089: Improving User Engagement: A Case Study from Caltech Salon 4Laurel Narizny • Heather Wilson

9:30am CST

S096: Personalizing the Discovery Experience through Custom User Interface Development Salon 3Katy Aronoff • Jason Thomale • Ken Varnum

1:00pm CST

W09: Visualizing Library Data with Tableau Public Room 106Esra Coskun • Jen-chien Yu