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13th Annual Conference | March 4-7, 2018 | Austin, Texas & Online

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Monday, March 5 • 4:00pm - 4:45pm
S028: We Didn’t Fear the Reader: Embracing New Service Models with Staff and Patron Input

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The Lehigh University Libraries chose not to fear the reader and instead empowered both staff and patrons to influence the creation of a new cross-functional environment. Project Wayfinder is Lehigh’s new open source software initiative designed to foster improved patron facing services and to open new doors in workflow management.
Speakers
avatar for Dan Huang

Dan Huang

Resource Acquisitions Manager, Lehigh University
I enjoy meat, meeting new librarians, and diving into talking about patron driven acquisitions. Ask me about Lehigh's Wayfinder project!
MS

Michelle Suranofsky

Sr. Analyst, Lehigh University
avatar for Sharon Wiles-Young

Sharon Wiles-Young

Director of Library Access Services, Lehigh University
Lehigh University Libraries, FOLIO, FOLIO migration, FOLIO Product Council, VuFind discovery layer, ILL and Acquisitions service models and workflows, Library Services in general

Monday March 5, 2018 4:00pm - 4:45pm CST
Salon 3
  3. Organizational Strategies

Attendees (48)