ER&L 2018 has ended

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ER&L 2018

13th Annual Conference | March 4-7, 2018 | Austin, Texas & Online

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S028: We Didn’t Fear the Reader: Embracing New Service Models with Staff and Patron Input

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The Lehigh University Libraries chose not to fear the reader and instead empowered both staff and patrons to influence the creation of a new cross-functional environment. Project Wayfinder is Lehigh’s new open source software initiative designed to foster improved patron facing services and to open new doors in workflow management.

Speakers

Dan Huang

Resource Acquisitions Manager, Lehigh University

I enjoy meat, meeting new librarians, and diving into talking about patron driven acquisitions. Ask me about Lehigh's Wayfinder project!

Michelle Suranofsky

Sr. Analyst, Lehigh University

Sharon Wiles-Young

Director of Library Access Services, Lehigh University

Lehigh University Libraries, FOLIO, OLE, VuFind discovery layer, ILL and Acquisitions service models and workflows, Library Services in general

Monday March 5, 2018 4:00pm - 4:45pm
Salon 3

3. Organizational Strategies

Online Conference Live
Keywords Patron driven acquisitions, workflows
Audience Level Intermediate

Attendees (48)