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ER&L 2018 has ended

13th Annual Conference | March 4-7, 2018 | Austin, Texas & Online

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Tuesday, March 6 • 2:00pm - 2:45pm
S069: How to put the library in the patrons' workflow, and be loved for it

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I'll present how using innovative product development processes taken out of the startup world helped create an end user focused new product that offers library services in the workflow of off campus users, thus generating a new touchpoint with patrons - one that they highly appreciate.

Speakers
avatar for Johan Tilstra

Johan Tilstra

CEO, Lean Library


Tuesday March 6, 2018 2:00pm - 2:45pm
Room 106

Attendees (66)