Loading…
ER&L 2018 has ended

13th Annual Conference | March 4-7, 2018 | Austin, Texas & Online

SURVEY   |   OFFICIAL WEBSITE   |  
PRESENTATION FILES  |  ONLINE CONF INFO   |   DESIGNING FOR DIGITAL (D4D)


Tuesday, March 6 • 9:45am - 10:00am
S046-03: That's the Ticket! Creating a Homegrown Library Ticketing System Using Google Apps

Sign up or log in to save this to your schedule and see who's attending!

Ticketing systems have many advantages for reporting and resolving problems in a library.  Unfortunately, proprietary ticketing systems are often expensive or complicated;  This presentation will discuss how our library used Google Apps and simple (and shareable) coding to create a ticketing system that works for many areas of the library.  

Speakers
KH

Katharine Hall Baldwin

Marymount University
MB

Meghan Burke

Metadata/Electronic Resources Librarian, Marymount University
MY

Mason Yang

Electronic Services Librarian/Associate Professor, Marymount University


Tuesday March 6, 2018 9:45am - 10:00am
Room 105

Attendees (110)